Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
Bedrock Mission!

Learn more

View all

Sign in to view all badges

SOLVED

No option available to ADD/EDIT users with a CSV in AdminConsole

isaakskinner
Level 1
Level 1

Based on the docuemtnation available, it seems I "Should" be able to add or edit users by CSV. (https://helpx.adobe.com/enterprise/using/bulk-upload-users.html

as well as on the ADD Users button - it says to visit the USERS tab to add by CSV - but none is present).

 

I am an Admin - with Product Proile, Product, and User Group Admin Role. I can see the Add User option (Screenshot) but no CSV

AdminConsole - Add Users.PNG

 

has this option been removed? or do I not have needed permissions that I am unaware of?

1 Accepted Solution
kishorekumar14
Correct answer by
Level 9
Level 9

Hi @isaakskinner ,

 

"Add users by CSV" option is available.

 

kkr1234_1-1635935433648.png

 

 

You should be having "System Administrator" access to add users via CSV..

 

kkr1234_0-1635935395286.png

 

View solution in original post

3 Replies
kishorekumar14
Correct answer by
Level 9
Level 9

Hi @isaakskinner ,

 

"Add users by CSV" option is available.

 

kkr1234_1-1635935433648.png

 

 

You should be having "System Administrator" access to add users via CSV..

 

kkr1234_0-1635935395286.png

 

View solution in original post

isaakskinner
Level 1
Level 1

Thank you @kishorekumar14 ! Just confirming that after gaining System Admin access I now have CSV options for bulk processes. Cheers!

isaakskinner_1-1635946086560.png