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SOLVED

No option available to ADD/EDIT users with a CSV in AdminConsole

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Level 1

Based on the docuemtnation available, it seems I "Should" be able to add or edit users by CSV. (https://helpx.adobe.com/enterprise/using/bulk-upload-users.html

as well as on the ADD Users button - it says to visit the USERS tab to add by CSV - but none is present).

 

I am an Admin - with Product Proile, Product, and User Group Admin Role. I can see the Add User option (Screenshot) but no CSV

AdminConsole - Add Users.PNG

 

has this option been removed? or do I not have needed permissions that I am unaware of?

1 Accepted Solution

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Correct answer by
Community Advisor

Hi @isaakskinner ,

 

"Add users by CSV" option is available.

 

kkr1234_1-1635935433648.png

 

 

You should be having "System Administrator" access to add users via CSV..

 

kkr1234_0-1635935395286.png

 

View solution in original post

3 Replies

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Correct answer by
Community Advisor

Hi @isaakskinner ,

 

"Add users by CSV" option is available.

 

kkr1234_1-1635935433648.png

 

 

You should be having "System Administrator" access to add users via CSV..

 

kkr1234_0-1635935395286.png

 

Avatar

Level 1

Thank you @Kishore_Kumar_ ! Just confirming that after gaining System Admin access I now have CSV options for bulk processes. Cheers!

isaakskinner_1-1635946086560.png