Level 2

My Targeting Configured Components are not displayed Viewing as Published

Forum|Forum|6 years ago
September 20, 2019
3 replies
22494 views

Hello everyone,

When I configure Targeting on a component its content is not being viewed as published. I am using AEM 6.5.

I have an experiment fragment and text component with Targeting set up:

When I see the page as published, it presents the following error:

[AT: Rendering mbox failed target-global-mbox : {status: "error", error: "unknown client code: ifactsolamericasptrsd"}]

This is my client code and I used it in my Cloud Service Target configuration:

Does anyone have a similar problem?

Do you think there is any configuration that I did not do?

Thanks,

Regards

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U

user05162

Adobe Employee

Can you check if you have applied the target configuration to the site?

Also, check if you have published the target configuration to publish instance.

C

caio_moreiraAuthor

Level 2

Hello, thanks for replying.

I applied Target as Cloud Service Configuration to the root of the site. And also for my experiences fragments.

About the experience fragments I'm using in targeting at page, they are published and exported to my Target instance. But they were exported as HTML Offer (I expected them to be exported as Experience Fragments Type, but I believe this is not the cause of the problem).

My problem still persists, do you believe that may be what I show you? Do you know why my experience fragments were exported as HTML Offer and not as Experience Fragment?

Thanks you for your support,

Regards

L

leoberliant

Adobe Employee

It seems that you are using new IMS to Target connection. The reason that XF exported as an HTML is a known limitation of the current implementation of IMS->Adobe IO -> Target connection. In order to be able to export to Target as XF you need to use an old (deprecated) way by employing a Target Classic account.