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Login error when running pre-upgrade tasks

jakej40603950

25-09-2019

Hello,

I'm trying to run the 'detectUsageOfUnavailableAPI' operation of PreUpgradeTasks Mbean on AEM 6.3 but get the following error when doing so:

com.adobe.aem.upgrade.prechecks.mbean.impl.PreUpgradeTasksMBeanImpl Cannot login into repository:

org.apache.sling.api.resource.LoginException: Cannot derive user name for bundle com.day.cq.pre-upgrade-tasks [146] and sub service null

Does anyone know why this is so? Any user that needs to be configured before running these tasks?

Thanks.

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jbrar

Employee

25-09-2019

Usually, this error is observed when the service user mapping is missing to the pre-upgrade bundle. Can you add the mapping as per below and check if you still get the same issue?

Screen Shot 2019-09-25 at 7.35.32 AM.png

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jbrar

Employee

26-09-2019

Can you go to <host>:<port>/useradmin and check if "preupgrade-service" is an actual service user in AEM?