Login error when running pre-upgrade tasks

[jakej40603950]

Hello,

I'm trying to run the 'detectUsageOfUnavailableAPI' operation of PreUpgradeTasks Mbean on AEM 6.3 but get the following error when doing so:

com.adobe.aem.upgrade.prechecks.mbean.impl.PreUpgradeTasksMBeanImpl Cannot login into repository:

org.apache.sling.api.resource.LoginException: Cannot derive user name for bundle com.day.cq.pre-upgrade-tasks [146] and sub service null

Does anyone know why this is so? Any user that needs to be configured before running these tasks?

Thanks.

[jbrar]

Usually, this error is observed when the service user mapping is missing to the pre-upgrade bundle. Can you add the mapping as per below and check if you still get the same issue?

• Go to the Web Console at http://serverhost:serveraddress/system/console/configMgr
• Search for Apache Sling Service User Mapper Service Amendment and click on +
• Add the mapping as per below:

[jakej40603950]

Thanks for the reply. But I'm still getting the same error even after this change.

[jbrar]

Can you go to <host>:<port>/useradmin and check if "preupgrade-service" is an actual service user in AEM?