Expand my Community achievements bar.

Adobe Summit 2025: AEM Session Recordings Are Live! Missed a session or want to revisit your favorites? Watch the latest recordings now.

Mark Solution

This conversation has been locked due to inactivity. Please create a new post.

SOLVED

Issues with Personalization in AEM 6.4

Avatar

Level 2

We're in the process of upgrading AEM from 6.2 to 6.4. We use ContextHub for personalization and we have run into an issue. We're using Classic UI to author the components and we cannot see the segments in the Experiences window. 

 

Followed this article(https://experienceleague.adobe.com/docs/experience-manager-64/deploying/restructuring/all-repository...) to include the contexthub configuration to the root page. However on doing this, we can see the edit configs of the components all moving to the top of the screen.

 

Also getting following errors in Developer Tools: 

 

granite.min.js:104 GET https://SERVER_NAME.seg.js/ net::ERR_NAME_NOT_RESOLVED

 

widgets.min.js:1328 Uncaught DOMException: Failed to execute 'insertAdjacentHTML' on 'Element': The element has no parent.

 

GET https://SERVER_NAME/HOME_PAGE_PATH/_jcr_content/contexthub.commerce.orderhistory.json 400

 

Topics

Topics help categorize Community content and increase your ability to discover relevant content.

1 Accepted Solution

Avatar

Correct answer by
Level 1
1 Reply

Avatar

Correct answer by
Level 1

Update i have used this Fix ERR_NAME_NOT_RESOLVED