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S
Shreyas_tm
Level 3
December 20, 2023

Issue Regarding Tab

  • December 20, 2023
  • 3 replies
  • 2075 views

Hi,

 

The thing is, actually I have removed a section(photo library as per the image below) from one of the tabs from the header.

And then I published the respective tab, and the respective page and also cleared the cache for those links too.

But still I could see that section(photo library) in the tab. And if I click on the respective page, then the page is unresponsive.

So the actual outcome shouldn't have that section in that tab.

 

So, please help me out in providing solution to this issue.

 

Thanks,

Shreyas.

 

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3 replies

VeenaVikraman
Community Advisor
VeenaVikramanCommunity Advisor
Community Advisor
December 20, 2023

@shreyas_tm

Could you please help me understand a little more about your issue? Did you author the header in XF? If so, did you publish the XF after authoring?

 

Thanks 

Veena ✌

    S
    Shreyas_tmAuthor
    Level 3
    December 21, 2023

    Hi,

    Actually I didn't author the header XF, there are no specific changes with respect to the header tabs. I had made changes with respect to only the sections and have published it and just cleared the cache. So I didn't publish the XF.

    Will try it publishing and clearing the cache.

     

    Thanks,

    Shreyas.

      arunpatidar
      Community Advisor
      arunpatidarCommunity Advisor
      Community Advisor
      December 20, 2023

      Hi @shreyas_tm 
      Could you please preview pages in Author(view as publish) to make sure changes are done at right place. If the correct content is published then make sure you also cleared all the cache(dispatcher, CDN).

       

      The page is responsive, could be the infinite processing of javascript (could be due to your custom code)

      Arun Patidar
        S
        Shreyas_tmAuthor
        Level 3
        December 21, 2023

        Hi,

        Yes, when I preview the page, I could see the changes done at the right place. But I couldn't see those changes on publisher and dispatcher. I even tried clearing the paths for the new sections added and removed from the tabs. But still the same issue. 

        Actually we had tried the same thing on STAGE and DEV and it was working, but we are getting the issue on the PROD.

         

        Thanks,

        Shreyas.

          arunpatidar
          Community Advisor
          arunpatidarCommunity Advisor
          Community Advisor
          December 21, 2023

          Hi @shreyas_tm 
          If you couldn't see those changes on publishers that means those changes are not correctly published.

          Arun Patidar
            kautuk_sahni
            Community Manager
            kautuk_sahniCommunity Manager
            Community Manager
            January 2, 2024

            @shreyas_tm Did you find the suggestions from users helpful? Please let us know if more information is required. Otherwise, please mark the answer as correct for posterity. If you have found out solution yourself, please share it with the community.

            Kautuk Sahni
              S
              Shreyas_tmAuthor
              Level 3
              January 2, 2024

              Hi,

              The issue  haven't yet solved. Looked to all possible solutions, and still on it. Once solved will post it, and I am still open to the solutions.

               

              Thanks,

              Shreyas.

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