Issue in Linking Adobe ID with Adobe Experience Cloud solution accounts | Community
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Nandheswara
Level 4
February 1, 2023
Solved

Issue in Linking Adobe ID with Adobe Experience Cloud solution accounts

  • February 1, 2023
  • 1 reply
  • 2280 views
Hi All,
I'm facing issue with "Adobe ID is not linked with Adobe Experience Cloud solution accounts". Anyone can provide the steps to link my adobe id with Adobe Experience Cloud solution accounts.
 

 

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Best answer by nitesh_kumar-1

Hi @nandheswara ,

 

It seems the user is not assigned to any product on the experience cloud account.

 

You need to reach out to your administrator who needs to assign a product profile to you. For AEM Cloud here are the steps.

https://experienceleague.adobe.com/docs/experience-manager-cloud-service/content/onboarding/journey/assign-profiles-aem.html?lang=en 

 

Or, you could open an adobe support ticket.

 

Hope this helps!

 

Regards,

Nitesh

1 reply

nitesh_kumar-1
Adobe Employee
nitesh_kumar-1Adobe EmployeeAccepted solution
Adobe Employee
February 1, 2023

Hi @nandheswara ,

 

It seems the user is not assigned to any product on the experience cloud account.

 

You need to reach out to your administrator who needs to assign a product profile to you. For AEM Cloud here are the steps.

https://experienceleague.adobe.com/docs/experience-manager-cloud-service/content/onboarding/journey/assign-profiles-aem.html?lang=en 

 

Or, you could open an adobe support ticket.

 

Hope this helps!

 

Regards,

Nitesh