Issue in Custom Error Handler | Community
Skip to main content
S
skumari
Level 3
June 22, 2023
Solved

Issue in Custom Error Handler

  • June 22, 2023
  • 2 replies
  • 1455 views

Hi Team,

We are implementing a custom error handler page, so we have added in dispatcher file ErrorDocument 404 to custom handler page.

 

when we are calling to any page, which are not there in Author, from dispatcher then its giving the custom error page but while calling "/crx/explorer/index.jsp.css" , its not giving custom error handler page.

Can someone please help here

 

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by Tanika02

Hello @skumari - 

 

You can go to the dispatcher.any file => Locate the /filter section

Later you can make the changes like below : 

/filter { /filter_rules { # Rule to handle /crx/explorer/index.jsp.css /0001 { /type "allow" /glob "*index.jsp.css" /redirect "https://example.com/custom-error-handler" } # Additional rules... # Default rule for handling other requests /default { /type "deny" /redirect "https://example.com/custom-error-handler" } } }

 

Regards,

Tanika 🙂

2 replies

bilal_ahmad
bilal_ahmad
Level 5
June 22, 2023

@skumari @ What's the use case here? What are you achieving here by hitting "/crx/explorer/index.jsp.css" ?

 

Can you elaborate as to why/how. Thanks,

Bilal

    S
    skumariAuthor
    Level 3
    June 22, 2023

    Hi @bilal_ahmad 

    I am getting below response while hitting the from Pub/Dis, which shouldn't be the case. I should have get the custom error page with 404 response code.

     

      Tanika02
      Tanika02
      Level 7
      June 22, 2023

      Hello @skumari - 

       

      • When configuring a custom error handler page in dispatcher.any, the ErrorDocument directive is typically used to specify the custom page for handling specific HTTP error codes, such as 404 (Not Found) errors. However, the Dispatcher may not handle requests for certain resources, such as /crx/explorer/index.jsp.css, as it bypasses the configured error handling.
      • To address this issue, you can modify your dispatcher configuration to handle such requests and redirect them to your custom error handler page. Here's how you can do it : 

      Go to dispatcher.any file => locate the "rules" section => Add a new rule to handle the specific request for /crx/explorer/index.jsp.css

       
      /crx/explorer/index.jsp.css
      {
      /redirect "http://your-custom-error-page-url"
      }

       Restart dispatcher and it should be able to solve the problem.

       

      Regards,

      Tanika 😊

       

        S
        skumariAuthor
        Level 3
        June 22, 2023

        Hi @tanika02 

        Do i need to put the above rule in this section(/rules from screenshot)?

         

          Tanika02
          Tanika02Accepted solution
          Level 7
          June 22, 2023

          Hello @skumari - 

           

          You can go to the dispatcher.any file => Locate the /filter section

          Later you can make the changes like below : 

          /filter { /filter_rules { # Rule to handle /crx/explorer/index.jsp.css /0001 { /type "allow" /glob "*index.jsp.css" /redirect "https://example.com/custom-error-handler" } # Additional rules... # Default rule for handling other requests /default { /type "deny" /redirect "https://example.com/custom-error-handler" } } }

           

          Regards,

          Tanika 🙂

            Terms & ConditionsAccessibility statement

            Loading footer...