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ganeshboggavara
ganeshboggavara
Level 3
February 25, 2020
Solved

Integrating AEM6.5 with Adobe Launch via Adobe I/O

  • February 25, 2020
  • 3 replies
  • 3134 views

Hi,

We are trying to integrate AEM6.5 with Adobe Launch via Adobe I/O and I created a Adobe Launch Integration, Adobe IMS configuration and while creating Adobe Launch Configuration in AEM6.5 I could not find my company and the properties populate in drop down, Below is the screen shot

 

 

Any ideas appreciated

 

Thanks,

Ganesh Boggavarapu

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Best answer by ganeshboggavara

We need to add Adobe Launch in IO Integration service

3 replies

V
Adobe Employee
vikram1285Adobe Employee
Adobe Employee
February 25, 2020

Hi Ganesh,

Thank you for contacting Adobe AEM Community.

Just want to check, Have you configure Launch Property?

Please follow "Step 1" and "Step 2" on this documentation and Video Tutorial : https://docs.adobe.com/content/help/en/experience-manager-learn/sites/integrations/adobe-launch-integration-tutorial-understand.html

Thanks,

Vikram Gaur

    ganeshboggavara
    ganeshboggavaraAuthor
    Level 3
    February 26, 2020

    Hi Vikram,

    Thanks for the response, I did follow the same steps, This is working now after I added Adobe Launch service in the Adobe I/O integration which was missed previously, We have already been using Adobe Launch form several months, we are doing this now as part of upgrade from AEM6.3 to AEM6.5

     

    Now I have the Launch Library loading on two sites but not the main site out of the three sites with common code we have, I see an error "Adobe Cloud ID object Error" in the console

     

    Any ideas?

     

     

    Thanks,

    Ganesh

     

    ganeshboggavara
    ganeshboggavaraAuthorAccepted solution
    Level 3
    March 4, 2020

    We need to add Adobe Launch in IO Integration service

    marschrode
    marschrode
    Level 2
    November 26, 2020

    Same problem here. Alle steps are done. IMS Integration health check worked (green) - Adobe IO connection exists - Adobe IO Launch integration is configured. 

    The request to adobe.io is successful - but the response is empty. Client js fails during trying to parse the response JSON which does not exist

    What's wrong if the response is empty ?!

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