In RTE dialog after switching to SourceEditMode, then clicking outside of the dialog RTE-toolbar dissapears | Community
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Level 2
May 23, 2018

In RTE dialog after switching to SourceEditMode, then clicking outside of the dialog RTE-toolbar dissapears

  • May 23, 2018
  • 2 replies
  • 9986 views

Is this a known issue for AEM? Are there maybe some fixes for it or ideas on the best solution?

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2 replies

smacdonald2008
Level 10
May 23, 2018

Does the toolbar disppear if you do not do this action?  I would avoid that action and you can file a support ticket so this can be fixed.

Level 2
May 23, 2018

Only this action provokes such a critical outcome.

Btw, where can I look at issues already known to AEM which are on a waiting list to be fixed in next CFPs or file a support ticket myself?

smacdonald2008
Level 10
May 23, 2018

File a ticket yourself. If you do not know how - we have it listed in the 2018 articles in the Featured section - article 5.

Techaspect_Solu
Level 7
May 23, 2018

Hi,

This is an expected behavior in AEM. Since a dialog can contain multiple RTE's, at a time, only one RTE's toolbar should be visible.

Hence, it is decided to show the toolbar on clicking inside RTE.

Please take a look at below forum questions. Engineering team answer was mentioned in the below forum questions:

RTE plugin menu is not visible until you click inside the RTE textarea in AEM 6.3 touch UI dialog

AEM 6.3 richtext

Hope this helps!

Regards,

TechAspect Solutions

Level 2
May 24, 2018

Yeah, I understand that.

The thing is after the behavior I've described you are unable to get RTE toolbar back on the screen.

It dissapears completely and won't even show up after clicking on RTE dialog.

So it's a bug, I believe.