Image presets unavailable in Dynamic Media

[aanchal-sikka]

Hello,

We are noticing an issue where Image presets created in AEM 6.5 and are not auto-publishing to Dynamic Media. 

We have tried recreating the Dynamic Media configurations, but no luck.

Please suggest if anyone has encountered a similar issue.

[muskaanchandwani]

Hello @aanchal-sikka 
Kindly navigate to the Sample Asset Manager Diagnostic page 
https://localhost:4502/libs/dam/gui/content/s7dam/samplemanager/samplemanager.html.
and try the following :
1. Delete Preset Folder
2. Copy Presets to /conf
3. and finally - Trigger DM Setup Async job (to re-run the initial setup job, which does all the copying and then syncs to DM)

Reference Documentation :
https://experienceleague.adobe.com/en/docs/experience-manager-65/content/assets/dynamic/troubleshoot...

[aanchal-sikka]

Thanks @muskaanchandwani for the reply.

The presets are available in /conf folder. 

The option to run "DM Setup Async" is not available on https://localhost:4502/libs/dam/gui/content/s7dam/samplemanager/samplemanager.html.

We are on AEM 6.5 SP 21

Is there any other way to trigger this job?

[aanchal-sikka · Accepted solution]

Sharing the steps to resolve the preset sync: https://techrevel.blog/2025/05/20/how-to-fix-image-presets-not-syncing-from-aem-to-dynamic-media/