Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
BedrockMission!

Learn More

View all

Sign in to view all badges

I am facing an issue with RTE. It is working fine in local environment. But in dev and test environment, it doesn't work as expected.

Avatar

Avatar
Ignite 1
Level 2
humar90271877
Level 2

Likes

3 likes

Total Posts

6 posts

Correct Reply

0 solutions
Top badges earned
Ignite 1
Give Back
Boost 3
Boost 1
View profile

Avatar
Ignite 1
Level 2
humar90271877
Level 2

Likes

3 likes

Total Posts

6 posts

Correct Reply

0 solutions
Top badges earned
Ignite 1
Give Back
Boost 3
Boost 1
View profile
humar90271877
Level 2

16-07-2020

In dev/test environment, it opens in full screen mode and when trying to use plugins in dialog mode, they don't work typically lists or Italic etc. I have checked logs and in console I see a js error coming from a minified js file. I am unable to compare the minified file from local js file to see any difference. The service pack installed in both local and dev/test is same version.

 

 

Replies

Avatar

Avatar
Give Back 5
Employee
vanegi
Employee

Likes

388 likes

Total Posts

377 posts

Correct Reply

147 solutions
Top badges earned
Give Back 5
Give Back 3
Give Back 10
Give Back
Boost 50
View profile

Avatar
Give Back 5
Employee
vanegi
Employee

Likes

388 likes

Total Posts

377 posts

Correct Reply

147 solutions
Top badges earned
Give Back 5
Give Back 3
Give Back 10
Give Back
Boost 50
View profile
vanegi
Employee

16-07-2020

What is the exact AEM patch wherein you are testing this? Can you post the JS error coming in console?

Avatar

Avatar
Ignite 1
Level 2
humar90271877
Level 2

Likes

3 likes

Total Posts

6 posts

Correct Reply

0 solutions
Top badges earned
Ignite 1
Give Back
Boost 3
Boost 1
View profile

Avatar
Ignite 1
Level 2
humar90271877
Level 2

Likes

3 likes

Total Posts

6 posts

Correct Reply

0 solutions
Top badges earned
Ignite 1
Give Back
Boost 3
Boost 1
View profile
humar90271877
Level 2

16-07-2020

AEM version is 6.3 and service pack version is 6.3.2. The error in the console is as follows:

all.min.js:817 Uncaught TypeError: Cannot read property 'hasBackgroundToolbar' of null
at g (all.min.js:817)
at HTMLDivElement.<anonymous> (all.min.js:806)
at Function.each (jquery.min.js:91)
at bP.fn.init.each (jquery.min.js:37)
at HTMLElement.<anonymous> (all.min.js:805)
at HTMLDocument.dispatch (jquery.min.js:1305)
at HTMLDocument.cm.handle (jquery.min.js:1210)
at Object.trigger (jquery.min.js:1282)
at HTMLElement.<anonymous> (jquery.min.js:1445)
at Function.each (jquery.min.js:91)

Avatar

Avatar
Give Back 5
Employee
vanegi
Employee

Likes

388 likes

Total Posts

377 posts

Correct Reply

147 solutions
Top badges earned
Give Back 5
Give Back 3
Give Back 10
Give Back
Boost 50
View profile

Avatar
Give Back 5
Employee
vanegi
Employee

Likes

388 likes

Total Posts

377 posts

Correct Reply

147 solutions
Top badges earned
Give Back 5
Give Back 3
Give Back 10
Give Back
Boost 50
View profile
vanegi
Employee

16-07-2020

Can you share your RTE package to test this?

Avatar

Avatar
Ignite 1
Employee
aemmarc
Employee

Likes

183 likes

Total Posts

243 posts

Correct Reply

92 solutions
Top badges earned
Ignite 1
Give Back 50
Give Back 5
Give Back 3
Give Back 25
View profile

Avatar
Ignite 1
Employee
aemmarc
Employee

Likes

183 likes

Total Posts

243 posts

Correct Reply

92 solutions
Top badges earned
Ignite 1
Give Back 50
Give Back 5
Give Back 3
Give Back 25
View profile
aemmarc
Employee

16-07-2020

RE : I am unable to compare the minified file from local js file to see any difference.

 

What do you mean? just drop the .min off the node name and it will render the full non-minfied version of that. 

OR

Go into the HTML Library Manager OSGI config and temporarily turn off minify while you debug. 

Avatar

Avatar
Ignite 1
Level 2
humar90271877
Level 2

Likes

3 likes

Total Posts

6 posts

Correct Reply

0 solutions
Top badges earned
Ignite 1
Give Back
Boost 3
Boost 1
View profile

Avatar
Ignite 1
Level 2
humar90271877
Level 2

Likes

3 likes

Total Posts

6 posts

Correct Reply

0 solutions
Top badges earned
Ignite 1
Give Back
Boost 3
Boost 1
View profile
humar90271877
Level 2

16-07-2020

I have compared the RTE package in both the environments and there seems to be no difference. Moreover attaching the same is a limitation at my end.

Avatar

Avatar
Ignite 1
MVP
Ankur_Khare
MVP

Likes

151 likes

Total Posts

363 posts

Correct Reply

56 solutions
Top badges earned
Ignite 1
Validate 10
Validate 1
Give Back 50
Give Back 5
View profile

Avatar
Ignite 1
MVP
Ankur_Khare
MVP

Likes

151 likes

Total Posts

363 posts

Correct Reply

56 solutions
Top badges earned
Ignite 1
Validate 10
Validate 1
Give Back 50
Give Back 5
View profile
Ankur_Khare
MVP

23-07-2020

pls share the logs