How to get the admin privileges back

[Geetika]

Hi,

We recently have faced few issues on a production author instance (CQ5.5) where :

1. Due to some strange reasons the "admin" user doesn't have the privileges to access the CRX repository. Though, the user is able to access the OSGI console. Paths like /, /crxde,/useradmin or in other words all consoles are not accessible except felix. We are getting a 403 response.

URLs I can access : 

/system/console

/crx/explorer/index.jsp (I can create groups /user but not able to assign the privileges.)

2. Repository size is huge. It has grown upto 850 GBs. 

Does anyone have pointers as to how can I get privileges to access the CRX repository?

[Jörg_Hoh · Accepted solution]

Hi,

you should be able to access the CRXDE Lite at /crx/de/index.jsp; when the UI is not displayed properly, you have a different problem. When it's displayed, you should be able to login using the admin credentials. IIRC you cannot remove permissions from the admin user.

kind regards,
Jörg

[smacdonald2008]

If you are not able to assign privileges as per the AEM documentation:

http://docs.adobe.com/docs/en/cq/current/administering/security.html

you may have encountered a bug. Please file a ticket at http://helpx.adobe.com/marketing-cloud/experience-manager.html.