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SOLVED

How to download AEM service packs?

Anonymous
Not applicable

Following this article https://experienceleaguecommunities.adobe.com/t5/adobe-experience-manager/bye-bye-package-share-and-... and instructions here https://docs.adobe.com/content/help/en/experience-cloud/software-distribution/home.html

 

How can we download Service packs for AEM older and new versions? 

 

No more Package Share and cannot see "Software Distribution". I'm seeing this when i login :

 

Screen Shot 2020-06-17 at 9.15.20 AM.png

1 Accepted Solution
Albin_Issac
Correct answer by
Community Advisor
Community Advisor

Looks to be your id is not enabled for organizations experience cloud, check with your organization support or Adobe support.

 

You should see the below screen if you have the required access

 

adobe-experience-cloud.png

 

Regards

Albin

View solution in original post

5 Replies
Albin_Issac
Correct answer by
Community Advisor
Community Advisor

Looks to be your id is not enabled for organizations experience cloud, check with your organization support or Adobe support.

 

You should see the below screen if you have the required access

 

adobe-experience-cloud.png

 

Regards

Albin

View solution in original post

Anonymous
Not applicable

Does this mean..

  1. Either our personal adobe id needs to be associated to an organization? or Should every user create a new Adobe Id using their org email?
  2. And then the organization needs to allow "Software Distribution" to that Adobe ID ?
  3. And will this be different for Consulting companies (implementing AEM) and Customer (using AEM)

Somehow the docs does not say any of the above?

Albin_Issac
Community Advisor
Community Advisor

this is my understanding

 

Either our personal adobe id needs to be associated to an organization? or Should every user create a new Adobe Id using their org email? user should have Adobe Id through the organization email

And then the organization needs to allow "Software Distribution" to that Adobe ID ? yes

And will this be different for Consulting companies (implementing AEM) and Customer (using AEM) - Consulting companies part of the Solution partner program can enable the access to the employees through organization email

Andrew_Khoury
Employee
Employee

SurendraKonatha.

Once you get access then please let me know which ones you need, I will make sure they are published in the software distribution site for you and others to download.  

Thanks,

Andrew