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SOLVED

How to delete a Target Audience in AEM?

Andrey_Osadchuk
Community Advisor
Community Advisor

Hello,

Can anyone explain if it is possible to remove an Audience created for Targeting powered by Adobe Target?

Scenario:

  1. go to Personalization > Audiences
  2. click Create > Create Target Audience
  3. select a Target Configuration (appears if Adobe Target is integrated)
  4. create a rule, click Next and save the audience

Once the Audience has appeared in the list, it's not clear how to remove it. It is only possible to Edit audience by selecting it (the Remove/Delete button does not exist) .

Note: The Audience cannot be removed from within Adobe Target UI.

---

Links to the documentation:

1 Accepted Solution
kautuk_sahni
Correct answer by
Community Manager
Community Manager

I am not sure if this is the best practice but to delete it from Target side is using Target Classic [1] (Segments -> Segments List -> deleting that Segment).

I will get back to you once I have the answer for this. But you can use Workaround as of now.

[1] ADOBE - Test&Target Login

View solution in original post

13 Replies
smacdonald2008
Level 10
Level 10

I know that kautuksahni​ worked on AEM/Target. Kautuk - any input here.

Andrey_Osadchuk
Community Advisor
Community Advisor

Does anyone have any experience with managing Target Audiences? – Please share your thoughts on the question above.

kautuk_sahni
Community Manager
Community Manager

Sorry for getting back late on this.

AFAIK we can delete it from classic UI:- http://localhost:4502/miscadmin#/etc/segmentation/adobe-target

From here you can go ahead and delete it.

Let me validate if we have an option available in Touch UI as well.

I hope this will help you.

~kautuk

Andrey_Osadchuk
Community Advisor
Community Advisor

Thank you Kautuk for the tip!

I was able to delete an Audience from AEM Classic UI. However, that change was not synced up with Adobe Target, the deleted Audience is still available from within Adobe Target UI.

I wonder if you can advise what is required to delete the Audience completely?

kautuk_sahni
Correct answer by
Community Manager
Community Manager

I am not sure if this is the best practice but to delete it from Target side is using Target Classic [1] (Segments -> Segments List -> deleting that Segment).

I will get back to you once I have the answer for this. But you can use Workaround as of now.

[1] ADOBE - Test&Target Login

View solution in original post

Andrey_Osadchuk
Community Advisor
Community Advisor

kautuksahni,

I wonder how the segments (audiences) can be removed now when Target Classic is decommissioned?

kautuk_sahni
Community Manager
Community Manager

I have this question for me as well when I was proposing the solution to you then. And not just this, how will the integration work when we cannot connect AEM with Target Classic (as right now to do things from AEM interface need to connect with target classic).

I would recommend the best way to do things are by using Target Standard vis DTM [1] [2].

[1] Integrating Experience Manager with Adobe Target

[2] Adobe Experience Manager Help | Integrating Adobe Experience Manager with Adobe Analytics and Target...

[3] AEM integration with Adobe Target: Delivering personalized experiences by Automated Personalization  https://helpx.adobe.com/experience-manager/using/analytics1.html

~kautuk

asaggar
Level 2
Level 2

kautuksahni

Are you are able to find how to delete audiences from touch ui? We are facing the same issue for ContextHub Segments as there is no option to delete them in Touch ui.

Ronny_Fallas
Level 2
Level 2

Yes, same issue still present with 6.4

Ronny_Fallas
Level 2
Level 2

And I cannot find them in Classic UI, since the segments have been moved from /etc to /conf.

smacdonald2008
Level 10
Level 10

Tried deleting it via the Target side as Kautuk suggests?

Ronny_Fallas
Level 2
Level 2

We are not using Adobe Target, but the integrated Target from AEM.

The Classic UI is empty there, but I am only able to select the Audiences in order to edit, but there is no way to delete it from the interface, except, of course, if I go to the CRX, but I need to provide to the author users a guide to do it in Touch UI.

Screen Shot 2018-07-27 at 8.44.40 AM.pngScreen Shot 2018-07-27 at 8.48.49 AM.png

ykadaru-konrad
Level 2
Level 2

This is still a problem... even in 2019. Unbelievable.