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TB3dock
Level 8
May 6, 2021
Solved

how to access jmx console(s) in a production cloud env?

  • May 6, 2021
  • 2 replies
  • 2849 views

my understanding of JMX is that its per VM.  With AEM cloud, they will scale up VMs and servers as needed.  In this case, how does one access and/or aggregate the jmx info?  As Adobe dont offer any sort of monitoring / alerting solution, being able to query the number of errors, or the average time for API responses via jmx would be a good partial solution.

 

The jmx console seems to be available on local dev instances, but not on any. cloud instances (gives 403)

 

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Best answer by aanchal-sikka

New Relic One has following features, which might help you and closer to your requirements:

  • Direct access to a dedicated New Relic One account

  • Instrumented New Relic One APM agent that shows exact method calls with line numbers, including external dependencies and databases

  • Holistic performance optimization by combining key metrics from infrastructure-level monitoring and application (Adobe Experience Manager) monitoring

  • Exposure of AEM as a Cloud Service JMX Mbeans and health checks directly within New Relic Insights metrics, allowing for deep inspection of application stack performance and health metrics.

 

References: https://experienceleague.adobe.com/docs/experience-manager-cloud-service/content/implementing/using-cloud-manager/user-access-new-relic.html?lang=en

 

2 replies

joerghoh
Adobe Employee
joerghohAdobe Employee
Adobe Employee
May 6, 2021

 

The console are not available, that's right. What information do you need/want to monitor?

    T
    TB3dockAuthor
    Level 8
    May 7, 2021
    Im thinking of integrating either New Relic Event + log API, or Application Insights (aka Azure monitoring). When we signed up for AEM, the Adobe sales and technical team told us we would get New Relic for server side and custom event monitoring and alerting, then once we paid, they told us it had been withdrawn. Not good.
      moek18753296
      moek18753296
      Level 2
      May 10, 2021

      Is this an adobe hosted cloud environment, or self hosted AWS/Azure environment?  The JMX console will be most likely secured and inaccessible by design.  I would deploy the prod packages to a lower environment and try connecting there.

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