I've used LiveFyre for comments on my website and have run into a problem migrating the data as part of the closure of the service.
I ran a data export as directed but the export file had a bug in it. (It includes all your spam'd and bozo'd commented, but without any data field to indicate their status, so your comments get polluted with all these without any way of separating them out.)
I therefore instead found a way to delete all the spam and bozo comments at source in LiveFyre, but now can't run the export again to get a cleaned up export file as it says you can only run the export once and I've had my one.
Any advice on how to resolve this? Thanks.
Solved! Go to Solution.
Views
Replies
Total Likes
Hi
Please reach out to "support@livefyre.com" support team handing this type of request.
Thanks and Regards
Kautuk Sahni
Views
Replies
Total Likes
Views
Replies
Total Likes
Views
Replies
Total Likes
Hi
Please reach out to "support@livefyre.com" support team handing this type of request.
Thanks and Regards
Kautuk Sahni
Views
Replies
Total Likes
I had a brief conversation with internal team. I think "Mikhail" is already working on this for you.
~kautuk
Views
Replies
Total Likes