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Level 3
June 29, 2017
Solved

Help required for AEM to Adobe Analytics Integration

  • June 29, 2017
  • 12 replies
  • 5660 views

Hi All,

I am totally new to AEM but worked on Adobe Analytics, DTM and Target.

Currently I am trying for AEM to adobe analytics integration. For that I have implemented the cloud services (DTM) on particular page(AEM) and all are working fine and adobe analytics also capturing data. But all this configuration done on author instance of AEM (correct me if I am wrong). Now if we are publishing the page so that the page can be accessed outside of AEM directly, We are not receiving data to analytics. As per my knowlegde author instance is working on 4502 port whereas publish instance is working on 4503 port and hence the issue.

​Now how to fix this issue. How can I configure cloud services for publish instance.

​Thanks

Manish

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Best answer by Feike_Visser1

via /miscadmin you can activate the cloudservices.

You need to compare if needed author/publish what is missing

12 replies

kautuk_sahni
Community Manager
Community Manager
June 29, 2017

1. Have you set the production settings tab values ?

2. Have you set the report suit for production in DTM while adding Analytics tool?

Kautuk Sahni
Feike_Visser1
Adobe Employee
Adobe Employee
June 29, 2017

Also verify that you have published the cloudservices, and the page(s) where you have connected the cloudservice.

Level 3
June 29, 2017

Hi Feike,

Please guide me how can I publish the cloudservices seperately as I published the whole page already. I am not getting any such option.

Thanks

Manish

Level 3
June 29, 2017

Hi Kautuk,

Thanks for your reply!

Yes Production settings are in place but still not getting the data. Please help!

Thanks

Manish

smacdonald2008
Level 10
June 29, 2017
Feike_Visser1
Adobe Employee
Feike_Visser1Adobe EmployeeAccepted solution
Adobe Employee
June 29, 2017

via /miscadmin you can activate the cloudservices.

You need to compare if needed author/publish what is missing

Level 3
June 30, 2017

Hi Feike,

Thanks for the help!

As you suggested I have published(activate) the cloud services through miscadmin and after that I am able to see the DTM head script(production) on the page but same is not getting executed. Please find the network response below and help me to troubleshoot this.

Dynamic Tag Management
Adobe Analytics

Feike_Visser1
Adobe Employee
Adobe Employee
June 30, 2017

Looks like the DTM-lib can't be found, did you publish your DTM-changes?

Feike_Visser1
Adobe Employee
Adobe Employee
June 30, 2017

Can you check in a separate browser tab if the DTM-lib loads? Also check for http vs https

Level 3
July 3, 2017

Hi Feike,

Thanks for your help!
Now everything is working perfectly fine.

Thanks

Manish