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MalissaSe
June 23, 2016
Solved

Forced to use Touch UI

  • June 23, 2016
  • 7 replies
  • 2432 views
                Hi, I have a user that is being forced into the Touch UI when she goes into AEM. I have included an image of the process we all use to switch to classic view after logging in. Everyone else is able to remain in Classic view however, this user is forced back into the touch UI once she opens a page to edit. We found a temporary page by page fix but don't know why this is happening and would appreciate any help and ideas for a permanent fix. Thanks!!  
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    Best answer by Ratna_Kumar

    Hi Malissa,

    Yes Sandeep is correct. You can go to User preferences situated at the top right corner of the page.

    And clicking user preferences, you can select authoring mode as classic and click Accept. 

    See this docs for more information: https://docs.adobe.com/docs/en/aem/6-2/author/author-environment/user-properties.html 

    Hope this helps!

    Thanks,
    Ratna Kumar.

    7 replies

    sandeepm744005
    sandeepm744005
    Level 5
    June 23, 2016

    Ask user to go to User Preferences settings and select Authoring Mode as Classic. Hope this helps..

    Ratna_Kumar
    Ratna_KumarAccepted solution
    Level 10
    June 23, 2016

    Hi Malissa,

    Yes Sandeep is correct. You can go to User preferences situated at the top right corner of the page.

    And clicking user preferences, you can select authoring mode as classic and click Accept. 

    See this docs for more information: https://docs.adobe.com/docs/en/aem/6-2/author/author-environment/user-properties.html 

    Hope this helps!

    Thanks,
    Ratna Kumar.

    smacdonald2008
    smacdonald2008
    Level 10
    June 23, 2016

    Please let us know if the issue solved. 

    M
    MalissaSeAuthor
    June 29, 2016

    Thanks All, I have relayed this to my user and will let you know if this works.

    kautuk_sahni
    Community Manager
    kautuk_sahniCommunity Manager
    Community Manager
    June 30, 2016

    Site Wide

    In system console (http://localhost:4502/system/console/configMgr) there is an OSGi configuration forWCM Authoring UI Mode Service. You can change the property of Default authoring UI mode to CLASSIC

    Per User

    Login as the user, navigate to Projects (http://localhost:4502/projects.html/content/projects), select the user icon in the top right hand corner, select the settings icon, ensure that Authoring Mode has Classic selected.

    ~kautuk

    Kautuk Sahni
    H
    Adobe Employee
    heim0Adobe Employee
    Adobe Employee
    June 30, 2016

    This topic is covered in the documentation:

    It might be worth checking the UI Overrides for the Editor.

    AnkurAhlawat-1
    AnkurAhlawat-1
    Level 6
    June 30, 2016

    Hi, I have covered all of the above points in a doc format learn how to configure user interface in aem.

    regards,

    Ankur Ahlawat

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