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Force AEM Assetshare to download .mov instead of .qt

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Level 1

Hi guys, I'm pretty new to AEM. I'm a .NET developer and doesn't have a significant experience in Java. Our company moved from using Sitecore to AEM and one of our requirements is to be able to download a .mov file from DAM Portal (Assetshare commons) and retain it's extension. What happens is the file gets renamed into a .qt file.

 

How can I accomplish this in AEM?

Thanks in advance. 

 

Edit: 

 

I saw this 

 

https://github.com/adobe/asset-share-commons/issues/670

 

Is there a way we can override the default mimetypes? 

 

 

 

1 Accepted Solution

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Correct answer by
Community Advisor

Hello @noobwolf ,

This sounds like like a customized behavior for your AEM setup. Usually, when a file is uploaded to AEM, its original format is retained. In addition to the original format, additional file formats called "renditions" are created by AEM. 

For example: consider a JPG image file format 1000x1000 px. when uploading to AEM, AEM can be configured to generate 3 JPG files in all:

1. the original file with 1000x1000,

2. rendition with 500x500 px, and,

3. rendition of 50x50 px.

 

Downloading the original asset and/or one of the renditions is allowed too and to some extent can be configured.

 

That said, if you have an AEM administrator on your team, it will be a good idea to ask them if they are aware of formats configured while upload and any customizations for download.

 

Setting up logging level to debug/trace for the error.log, access log, etc. could be another step to look for insights into the upload and download activity.

 

Hope that helps!

 

thanks,

Preetpal Singh

 

 

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4 Replies

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Community Advisor

I do have lots of .mov file in aem dam and it’s remain in .mov format only. Do you have problem in aem damasset or assetshare commons?

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Level 1

I'm not sure if it has something to do with the version of Assetshare commons.  We're still using 2.2.0.

 

When I click download for a mov asset, the asset gets added to cart and compressed in a zip file..  When the zip file is opened, the file is changed to .qt.

Avatar

Correct answer by
Community Advisor

Hello @noobwolf ,

This sounds like like a customized behavior for your AEM setup. Usually, when a file is uploaded to AEM, its original format is retained. In addition to the original format, additional file formats called "renditions" are created by AEM. 

For example: consider a JPG image file format 1000x1000 px. when uploading to AEM, AEM can be configured to generate 3 JPG files in all:

1. the original file with 1000x1000,

2. rendition with 500x500 px, and,

3. rendition of 50x50 px.

 

Downloading the original asset and/or one of the renditions is allowed too and to some extent can be configured.

 

That said, if you have an AEM administrator on your team, it will be a good idea to ask them if they are aware of formats configured while upload and any customizations for download.

 

Setting up logging level to debug/trace for the error.log, access log, etc. could be another step to look for insights into the upload and download activity.

 

Hope that helps!

 

thanks,

Preetpal Singh