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C
catherinel50206
Level 2
October 16, 2015
Solved

Exclude conditions on workflow launcher

  • October 16, 2015
  • 7 replies
  • 2565 views

I'm trying to get a workflow to launch for nt:unstructured nodes within path /content/dam/(?!projects/).*/jcr:content/metadata for the condition dam:Fileformat!=

I have 2 payloads that are launched by this workflow when I remove the condition. When I add the condition dam:Fileformat!=, neither payload comes through.

One payload has a metadata property of dam:Fileformat String JPEG. On the other payload, this property is missing. I would therefore expect the workflow to launch for the one where the dam:Fileformat has a value, however it does not.

How can I get the payload to launch the workflow when its dam:Fileformat has a value?

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Best answer by Alex Collignon

Hi Catherine,

You'll find all the required information on the contact support page [0]. This article [1] might help you to qualify the ticket.

Hope that helps,

[0] https://helpx.adobe.com/marketing-cloud/contact-support.html

[1] https://helpx.adobe.com/experience-manager/kb/how-to-fully-qualify-a-ticket.html

Alex

7 replies

smacdonald2008
smacdonald2008
Level 10
October 16, 2015
The Eng team has suggested that you try using a = and see if that makes a difference. Also in March, we are going to have a community Ask the AEM experts session on AEM work flows and we will cover topics like this.
C
catherinel50206Author
Level 2
October 16, 2015

I have tried dam:Fileformat= (is this what you mean?)

It doesn't make any difference, the payload doesn't launch. I also tried using a dam:Fileformat==JPEG and that didn't work either.

smacdonald2008
smacdonald2008
Level 10
October 16, 2015
If that does not work, file a ticket. It could be a bug.   
C
catherinel50206Author
Level 2
October 16, 2015

OK, can you tell me how to raise a ticket for a suspected bug?

Thanks.

A
Adobe Employee
Alex CollignonAdobe EmployeeAccepted solution
Adobe Employee
October 16, 2015

Hi Catherine,

You'll find all the required information on the contact support page [0]. This article [1] might help you to qualify the ticket.

Hope that helps,

[0] https://helpx.adobe.com/marketing-cloud/contact-support.html

[1] https://helpx.adobe.com/experience-manager/kb/how-to-fully-qualify-a-ticket.html

Alex

C
catherinel50206Author
Level 2
October 16, 2015

Thanks Alex, I clicked on the link for the contact support page, but when I enter my credentials, the page just hangs, so I'm unable to log in. My credentials do work as I'm able to log in and reply to this ticket.

Is it possible you could raise a ticket for me for this issue?

A
Adobe Employee
Alex CollignonAdobe Employee
Adobe Employee
October 16, 2015

Hi,

Catherine Learmonth wrote...

Thanks Alex, I clicked on the link for the contact support page, but when I enter my credentials, the page just hangs, so I'm unable to log in. My credentials do work as I'm able to log in and reply to this ticket.

Is it possible you could raise a ticket for me for this issue?

 

I'll contact the support team and let you know.

Alex

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