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Riju-Mahna
Riju-Mahna
Level 2
September 7, 2018
Solved

Error while publishing page

  • September 7, 2018
  • 4 replies
  • 4667 views

All pages in my website are throwing this error when published in touch UI, even by the admin user:

    Failed to retrieve references for the selected page.

The error in the server shows as below:

    06.09.2018 21:41:25.085 *ERROR* [10.30.86.247 [1536284485082] GET /libs/wcm/core/content/reference.json HTTP/1.1] org.apache.sling.engine.impl.SlingRequestProcessorImpl service: Uncaught Throwable

    java.lang.NullPointerException: null

            at com.day.cq.wcm.webservicesupport.impl.ConfigurationReferenceProvider.findReferences(ConfigurationReferenceProvider.java:86)

I checked online and it says something about the reference component in the website. But I dont have any such component in the website.

What can I do to fix this issue ? I am using AEM 6.2

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    Best answer by Nisha_Nivedita

    First please check the component state - navigate to http://HOST:PORT/system/console/components and search for ActivationReferenceSearchServlet

    Not too sure Riju as you just shared a log snippet.. For pages giving this issue , can you validate parent node's jcr:content if it has cq:cloudserviceconfigs node with configs pointing to /etc/cloudservices/* attached to it.

    For a test, Can you take a backup of the node to temp for a bit further remove this property and then try to reactivate the page. NPE might come when the page is trying to access and build the references to these configs .

    I also suggest raising a Day care case

    4 replies

    edubey
    edubey
    Level 10
    September 7, 2018

    Do you have a permission for replicate across these nodes?

    smacdonald2008
    smacdonald2008
    Level 10
    September 7, 2018

    As praveen states - check permission on all nodes.

    Nisha_Nivedita
    Adobe Employee
    Nisha_NiveditaAdobe EmployeeAccepted solution
    Adobe Employee
    September 9, 2018

    First please check the component state - navigate to http://HOST:PORT/system/console/components and search for ActivationReferenceSearchServlet

    Not too sure Riju as you just shared a log snippet.. For pages giving this issue , can you validate parent node's jcr:content if it has cq:cloudserviceconfigs node with configs pointing to /etc/cloudservices/* attached to it.

    For a test, Can you take a backup of the node to temp for a bit further remove this property and then try to reactivate the page. NPE might come when the page is trying to access and build the references to these configs .

    I also suggest raising a Day care case

      Riju-Mahna
      Riju-MahnaAuthor
      Level 2
      September 10, 2018

      Yes ! removing the cloudservices config from the website homepage did the trick !!

      The cloud services I added for google analytics were missing the jcr:content nodes on this server and thats why they were causing this error on all pages on replication.

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