Error while opening the page properties of DAM assets in AEM 6.5.10 | Community
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Raja-Karuppsamy
Community Advisor
Raja-KaruppsamyCommunity Advisor
Community Advisor
December 9, 2021
Solved

Error while opening the page properties of DAM assets in AEM 6.5.10

  • December 9, 2021
  • 1 reply
  • 1310 views

Hi All - We have recently installed SP 10 pack in AEM 6.5 version.

We are getting the below ERROR while accessing the page properties of DAM assets in Touch UI : and we are not seeing any errors in logs.

 

Please note - we are able to access the page properties of DAM assets in classic UI console.

Did anyone face the same issue ?

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Best answer by Raja-Karuppsamy

Hi All,

 

This is a known bug in AEM 6.5 SP10 and Adobe Engineering Team is working to resolve this issue in SP12.
Until a permanent fix for this bug is released, we can try the following workaround in your lower environment (Dev or Stage):

1. In CRXDE, replace sling:resourceType on
/libs/dam/content/schemaeditors/forms/references/granite:rendercondition/featureflag
with
granite/ui/components/coral/foundation/renderconditions/simple

Best practice is to do an overlay for this change under /apps because changing something directly under /libs is usually not recommended.
2. If the Changes in /apps doesn't work - make the changes in /libs (but Not recommended)
3. The permanent fix for this will be included in AEM 6.5 SP12, which is scheduled to be released on Feb. 24, 2022.

 

Regards,

Raja

1 reply

Pavan_Kalyan-1
Pavan_Kalyan-1
Level 3
December 13, 2021

hello @raja-karuppsamy 

have you checked the system/console/bundle weather all the bundles are in active state..?

and did you wait for 5min after the service pack is installed.?

you should leave you system idle state for about 4min after the service pack is installed.! as it is necessary for the service pack to install all the new services and load the instance with the new changes.

even I faced similar issue with the service pack and I'm using service pack 6.9.1 and this is working perfectly.

kindly ignore if my answer doesn't sound useful.

thanks

    Raja-Karuppsamy
    Community Advisor
    Raja-KaruppsamyCommunity AdvisorAuthor
    Community Advisor
    December 13, 2021

    Thanks for your response. We had upgraded AEM to 6.5.10 two months ago but we have noticed this issue now.

      Raja-Karuppsamy
      Community Advisor
      Raja-KaruppsamyCommunity AdvisorAuthorAccepted solution
      Community Advisor
      December 24, 2021

      Hi All,

       

      This is a known bug in AEM 6.5 SP10 and Adobe Engineering Team is working to resolve this issue in SP12.
      Until a permanent fix for this bug is released, we can try the following workaround in your lower environment (Dev or Stage):

      1. In CRXDE, replace sling:resourceType on
      /libs/dam/content/schemaeditors/forms/references/granite:rendercondition/featureflag
      with
      granite/ui/components/coral/foundation/renderconditions/simple

      Best practice is to do an overlay for this change under /apps because changing something directly under /libs is usually not recommended.
      2. If the Changes in /apps doesn't work - make the changes in /libs (but Not recommended)
      3. The permanent fix for this will be included in AEM 6.5 SP12, which is scheduled to be released on Feb. 24, 2022.

       

      Regards,

      Raja

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