Error while Exporting Experience Fragment to Adobe Target

Forum|Forum|2 years ago
September 29, 2023
2 replies
1377 views

Hi Everyone,

We are using AEM as Clouse service for our website and I have integrated Adobe Target and Adobe Launch as Cloud Service. I configure A/B Testing and it works fine, so the configuration is done correctly.

However, when I am trying to export Experience Fragment to Adobe Target, it throws error like this -

Error log shows this message -

02.10.2023 00:09:56.537 [cm-p91922-e816739-aem-author-748f7d7ff5-bj77q] *WARN* [sling-cq-polling-importer-10-/conf/<my-app>/settings/cloudconfigs/target] com.day.cq.polling.importer.impl.PollingImporterImpl importData: Failed to import PollConfig(/conf/<my-app>/settings/cloudconfigs/target/jcr:content/segmentsPollConfig): scheme=adobe-target-segments,source=/conf/<my-app>/settings/cloudconfigs/target,target=/etc/segmentation/adobe-target/<client-code>,interval=1200s,enabled=true
java.lang.NullPointerException: null
at com.day.cq.analytics.testandtarget.impl.SegmentImporter.importData(SegmentImporter.java:159) [com.adobe.cq.cq-target-integration:1.4.46]
at com.day.cq.polling.importer.impl.PollingImporterImpl.importData(PollingImporterImpl.java:561) [com.day.cq.cq-polling-importer:5.12.6]
at com.day.cq.polling.importer.impl.PollingImporterImpl.access$000(PollingImporterImpl.java:72) [com.day.cq.cq-polling-importer:5.12.6]
at com.day.cq.polling.importer.impl.PollingImporterImpl$1.run(PollingImporterImpl.java:463) [com.day.cq.cq-polling-importer:5.12.6]
at org.apache.sling.commons.scheduler.impl.QuartzJobExecutor.execute(QuartzJobExecutor.java:349) [org.apache.sling.commons.scheduler:2.7.12]
at org.quartz.core.JobRunShell.run(JobRunShell.java:202) [org.apache.sling.commons.scheduler:2.7.12]

After some research, I tried multiple things. I have tried with both Editor and Approver access on API credentials. I checked that cloud configs are created in this path : apps/conf/<my-app>/settings/cloudconfigs/target , as shown below :

One thing that I figured out might be causing it is, that I cannot see Target Workspace under Cloud Configurations in Folder properties (as described here in Step 4 - https://experienceleague.adobe.com/docs/experience-manager-65/administering/integration/experience-fragments-target.html?lang=en) :

Please let me know if I am missing anything here.

Many thanks in advance !

Best Regards,

Rupal

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Ravi_Pampana

Community Advisor

Hi ,

Did you create Adobe target configuration as mentioned in below doc?

https://experienceleague.adobe.com/docs/experience-manager-cloud-service/content/sites/integrations/integrating-adobe-target.html?lang=en

What is the error throwing in log file ?

J

jainrupal2408Author

Hi Ravi,

Yes, I have configured Adobe Target as per Experience League documentation.
Below is the error log :

02.10.2023 00:09:56.537 [cm-p91922-e816739-aem-author-748f7d7ff5-bj77q] *WARN* [sling-cq-polling-importer-10-/conf/<my-app>/settings/cloudconfigs/target] com.day.cq.polling.importer.impl.PollingImporterImpl importData: Failed to import PollConfig(/conf/<my-app>/settings/cloudconfigs/target/jcr:content/segmentsPollConfig): scheme=adobe-target-segments,source=/conf/<my-app>/settings/cloudconfigs/target,target=/etc/segmentation/adobe-target/<client-code>,interval=1200s,enabled=true
java.lang.NullPointerException: null
at com.day.cq.analytics.testandtarget.impl.SegmentImporter.importData(SegmentImporter.java:159) [com.adobe.cq.cq-target-integration:1.4.46]
at com.day.cq.polling.importer.impl.PollingImporterImpl.importData(PollingImporterImpl.java:561) [com.day.cq.cq-polling-importer:5.12.6]
at com.day.cq.polling.importer.impl.PollingImporterImpl.access$000(PollingImporterImpl.java:72) [com.day.cq.cq-polling-importer:5.12.6]
at com.day.cq.polling.importer.impl.PollingImporterImpl$1.run(PollingImporterImpl.java:463) [com.day.cq.cq-polling-importer:5.12.6]
at org.apache.sling.commons.scheduler.impl.QuartzJobExecutor.execute(QuartzJobExecutor.java:349) [org.apache.sling.commons.scheduler:2.7.12]
at org.quartz.core.JobRunShell.run(JobRunShell.java:202) [org.apache.sling.commons.scheduler:2.7.12]
at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)
at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)
at java.base/java.lang.Thread.run(Thread.java:834)

Saravanan_Dharmaraj

Community Advisor

@jainrupal2408 We recently had similar issue.Our integration is through IMS Config. Our password got reset automatically for some reason. We reconfigured the IMS config and it connected again to Target and we are able to export the exp fragments again. Just FYI.