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July 27, 2022
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Error while exporting Experience Fragment to Adobe Target

  • July 27, 2022
  • 2 replies
  • 1445 views

Issue

Unable to export Experience Fragments to Adobe Target. It used to be working fine, but it stopped working lately.

I have verified users have enough and required permissions and also followed Adobe doc[1] to troubleshoot

 

[1] https://experienceleague.adobe.com/docs/experience-manager-65/administering/integration/integration-target-ims.html#configuring-an-ims-configuration-generating-a-public-key

 

Error

 

Error Log

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Best answer by Sachin_Arora_

It looks like Permission issue only. As you mentioned you have validated these steps as well 

https://experienceleague.adobe.com/docs/experience-manager-65/administering/integration/integration-target-ims.html?lang=en#assigning-privileges-to-the-integration

 

So you can check if any maintenance activity going on which is impacting API call at https://status.adobe.com/

else you can react out to Adobe Support to check if any open issue is there.

 

2 replies

Ravi_Pampana
Community Advisor
Community Advisor
July 28, 2022

Hi,

Check whether the API created in admin console is having sufficient access to target workspace.

Sachin_Arora_
Community Advisor
Sachin_Arora_Community AdvisorAccepted solution
Community Advisor
July 28, 2022

It looks like Permission issue only. As you mentioned you have validated these steps as well 

https://experienceleague.adobe.com/docs/experience-manager-65/administering/integration/integration-target-ims.html?lang=en#assigning-privileges-to-the-integration

 

So you can check if any maintenance activity going on which is impacting API call at https://status.adobe.com/

else you can react out to Adobe Support to check if any open issue is there.

 

July 28, 2022

@9841395 Yes, I have already opened a ticket and waiting for the solution.