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SOLVED

Error uploading assets in AEM 6.4 GA

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Level 4

Hi masters!

I've an issue when uploading assets to an AEM 6.4 GA vanilla installation.

With the admin user, it works perfect.

But I've created a user and added to the 'DAM Users' group. With this new user, when I upload an asset, the UI shows an error (tried with different file extensions):

Captura de pantalla 2019-02-06 a las 10.18.57.pngCaptura de pantalla 2019-02-06 a las 10.34.24.png

If you refresh the page, the asset is perfectly loaded. By the message, it seems like the browser is trying to load the asset 2 times at the same moment).

Same behaviour with Chrome and Firefox.

I've googled but I can't find any reference. Could you reproduce it? Any idea?

Thank you very much! Kind regards,

J.

1 Accepted Solution

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Correct answer by
Level 7

Ok,

it seems that the issue is happening only if you use a drag&drop to upload the asset.

I test it also in AEM 6.4.3.0 and i've the same error also for Admin user.

I suggest to open a Daycare ticket.

Thanks,

Antonio

View solution in original post

8 Replies

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Level 7

Hi,

are you using the drag&drop to insert the image?

I've the same issue by using the drag&drop, but it works properly by clicking on "Create>File".

Let us know if it works by using the "Create>File". If it works i suggest you to install the new Service Pack or open a daycare ticket.

Thanks,

Antonio

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Level 10

Use the TOuch UI and then click Create File.

DAMUp.png

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Level 10

Created a new user named Foo and added it to the DAM User Group. I was able to upload a file from the TOUCH UI

DAMUp2.png

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Level 7

Hi smacdonald2008​,

are you able to upload the image by using drag&drop?

Thanks,

Antonio

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Level 10

I never use drag and drop - to upload an Asset to the DAM - i always use the TOUCH UI from the Asset interface:

ie - http://localhost:4502/assets.html/content/dam/Lab2018

Avatar

Correct answer by
Level 7

Ok,

it seems that the issue is happening only if you use a drag&drop to upload the asset.

I test it also in AEM 6.4.3.0 and i've the same error also for Admin user.

I suggest to open a Daycare ticket.

Thanks,

Antonio

Avatar

Level 4

Thank you guys. It's like Antonio said. I think it deserves a Daycare ticket.

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Level 4

After opening a ticket with Daycare, they told me the issue is fixed in AEM 6.4.3.0. I've checked it, and it's correct.

Just for clarify.

Thanks again.

Kind regards,

J.