Error in connecting AEM to Adobe Campaign | Community
Skip to main content
Level 2
February 23, 2016
Solved

Error in connecting AEM to Adobe Campaign

  • February 23, 2016
  • 5 replies
  • 1809 views

Hi Team,

I am working on AEM – Adobe Campaign Integration part. Here I have created an operator for AEM in Adobe Campaign, also created multiple AEM instances for local machines of AEM in 'External Account' folder.

 

From few local machines, AEM is able to connect ‘Adobe Campaign’ successfully but for few local machines it is not getting connected, as all these local hosts are mentioned in server of separate AEM instances.

Please let me know what the reasons are behind this.

Also for one local machine, it was getting connected successfully earlier, but now it is not working and we are getting Error ‘Could not connect. Please verify credentials’. Please find the image for the same.

 

Thanks,

Akanksha

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by smacdonald2008

It sounds like a network issue if it was working and now its not. 

5 replies

smacdonald2008
Level 10
February 23, 2016

So AEM is connecting from some machines while not connecting from others. Can you see any difference between the machine where its connecting and where is not connecting? Are you using same credentials? 

Level 2
February 24, 2016

Thanks for your reply.

I will check with the team if there is any configuration difference among machines.

Ya, I am using same 'aemserver' credentials from machines.

For one machine it was connected last week, but shows error in this week. So it was surprising for me, but it may be some network or configuration problem. I will check it.

Thanks,

Akanksha

smacdonald2008
smacdonald2008Accepted solution
Level 10
February 24, 2016

It sounds like a network issue if it was working and now its not. 

Feike_Visser1
Adobe Employee
Adobe Employee
February 24, 2016

Can you check the error.log file and see what error is in there?

kautuk_sahni
Community Manager
Community Manager
February 25, 2016

Hi 

As mentioned by Feike,

Please look at error.log and browser console to further debug the issue.

Thanks and Regards

Kautuk Sahni

Kautuk Sahni