Hi, Adobe engineers? No matter our old AEM 6.5.11 instances which worked fine for many years or 6.5.16, none of them are working now. Any fix for this? Human translation is not an option. Your got to make your out of box product work(we didn't change the Microsoft translation cloud service at all):
12.07.2024 13:03:02.573 *ERROR* [JobHandler: /var/workflow/instances/server0/2024-07-12_1/sync_translation_job_1:/content/projects/claim_form_trans/jcr:content/dashboard/gadgets/translationjob] com.adobe.granite.workflow.core.job.JobHandler Error executing workflow step
com.adobe.granite.workflow.WorkflowException: Process execution resulted in an error
at com.adobe.granite.workflow.core.job.HandlerBase.executeProcess(HandlerBase.java:204) [com.adobe.granite.workflow.core:2.0.240.CQ660-B0017]
at com.adobe.granite.workflow.core.job.JobHandler.process(JobHandler.java:271) [com.adobe.granite.workflow.core:2.0.240.CQ660-B0017]
at org.apache.sling.event.impl.jobs.JobConsumerManager$JobConsumerWrapper.process(JobConsumerManager.java:502) [org.apache.sling.event:4.2.24]
at org.apache.sling.event.impl.jobs.queues.JobQueueImpl.startJob(JobQueueImpl.java:351) [org.apache.sling.event:4.2.24]
at org.apache.sling.event.impl.jobs.queues.JobQueueImpl.access$100(JobQueueImpl.java:60) [org.apache.sling.event:4.2.24]
at org.apache.sling.event.impl.jobs.queues.JobQueueImpl$1.run(JobQueueImpl.java:287) [org.apache.sling.event:4.2.24]
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at java.lang.Thread.run(Thread.java:750)
Caused by: com.adobe.granite.workflow.WorkflowException: Failed to execute process
at com.day.cq.workflow.compatibility.CQWorkflowProcessRunner.execute(CQWorkflowProcessRunner.java:108) [com.day.cq.workflow.cq-workflow-impl:6.3.8.CQ652-B0003]
at com.adobe.granite.workflow.core.job.HandlerBase.executeProcess(HandlerBase.java:194) [com.adobe.granite.workflow.core:2.0.240.CQ660-B0017]
... 8 common frames omitted
Caused by: com.day.cq.workflow.WorkflowException: Error while translating language copy for /content/projects/claim_form_trans/jcr:content/dashboard/gadgets/translationjob.
at com.adobe.cq.wcm.translation.impl.process.SyncTranslationProcess.execute(SyncTranslationProcess.java:135) [com.day.cq.wcm.cq-wcm-translation:1.5.136]
at com.day.cq.workflow.compatibility.CQWorkflowProcessRunner.execute(CQWorkflowProcessRunner.java:93) [com.day.cq.workflow.cq-workflow-impl:6.3.8.CQ652-B0003]
... 9 common frames omitted
Caused by: com.adobe.granite.translation.api.TranslationException: Failed to perform :START_TRANSLATION
at com.adobe.cq.wcm.translation.impl.TranslationPodImpl.syncTranslation(TranslationPodImpl.java:2608) [com.day.cq.wcm.cq-wcm-translation:1.5.136]
at com.adobe.cq.wcm.translation.impl.process.SyncTranslationProcess.syncTranslationJob(SyncTranslationProcess.java:170) [com.day.cq.wcm.cq-wcm-translation:1.5.136]
at com.adobe.cq.wcm.translation.impl.process.SyncTranslationProcess.execute(SyncTranslationProcess.java:130) [com.day.cq.wcm.cq-wcm-translation:1.5.136]
... 10 common frames omitted
Caused by: com.adobe.granite.translation.api.TranslationException: Error Code: TRANSLATION_FAILED. Message: Error Code: REQUEST_FAILED. Message: Access token creation failed for unknown reason. Maybe bad credentials?
at com.adobe.granite.translation.connector.msft.core.impl.MicrosoftTranslationServiceImpl.getTranslatedTextForArray(MicrosoftTranslationServiceImpl.java:549) [com.adobe.granite.translation.connector.msft.core:1.3.28]
at com.adobe.granite.translation.connector.msft.core.impl.MicrosoftTranslationServiceImpl.translateArray(MicrosoftTranslationServiceImpl.java:522) [com.adobe.granite.translation.connector.msft.core:1.3.28]
at com.adobe.cq.wcm.translation.impl.I18nDictionaryMachineTranslation.translateStrings(I18nDictionaryMachineTranslation.java:117) [com.day.cq.wcm.cq-wcm-translation:1.5.136]
at com.adobe.cq.wcm.translation.impl.I18nDictionaryMachineTranslation.translateI18nDictionary(I18nDictionaryMachineTranslation.java:71) [com.day.cq.wcm.cq-wcm-translation:1.5.136]
at com.adobe.cq.wcm.translation.impl.TranslationObjectImpl.startMachineTranslation(TranslationObjectImpl.java:661) [com.day.cq.wcm.cq-wcm-translation:1.5.136]
at com.adobe.cq.wcm.translation.impl.TranslationObjectImpl.translateNow(TranslationObjectImpl.java:459) [com.day.cq.wcm.cq-wcm-translation:1.5.136]
at com.adobe.cq.wcm.translation.impl.TranslationPodImpl.startTranslation(TranslationPodImpl.java:1326) [com.day.cq.wcm.cq-wcm-translation:1.5.136]
at com.adobe.cq.wcm.translation.impl.TranslationPodImpl.syncTranslation(TranslationPodImpl.java:2551) [com.day.cq.wcm.cq-wcm-translation:1.5.136]
... 12 common frames omitted
Hey David,
I'm getting a similar translation error (below) with our demo installation utilizing the Microsoft Translator trial license. Were you able to get yours working?
25.07.2024 11:32:33.770 *ERROR* [JobHandler: /var/workflow/instances/server0/2024-07-24/sync_translation_job_43:/content/projects/website_translationproject/website_translation_project/jcr:content/dashboard/gadgets/translationjob] com.adobe.cq.wcm.translation.impl.CQPageMachineTranslator Error while translating property
com.adobe.granite.translation.api.TranslationException: Error Code: TRANSLATION_FAILED. Message: Error Code: REQUEST_FAILED. Message: Access token creation failed for unknown reason. Maybe bad credentials?
at com.adobe.granite.translation.connector.msft.core.impl.MicrosoftTranslationServiceImpl.getTranslatedTextForArray(MicrosoftTranslationServiceImpl.java:549) [com.adobe.granite.translation.connector.msft.core:1.3.28]
at com.adobe.granite.translation.connector.msft.core.impl.MicrosoftTranslationServiceImpl.translateArray(MicrosoftTranslationServiceImpl.java:522) [com.adobe.granite.translation.connector.msft.core:1.3.28]
...
