Error applying a security policy on Acrobat Pro 2020 form | Community
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M
Martinblondin
Level 2
January 11, 2023

Error applying a security policy on Acrobat Pro 2020 form

  • January 11, 2023
  • 1 reply
  • 916 views

I am getting a error every time I apply a security policy on my documents in Adobe Pro 2020

this generic error does not point to where this error is coming from and cannot find any info how to correct this.

 

This is a brand new install of AEM forms 6.5 on prem.

 

 

 

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1 reply

Pulkit_Jain_
Adobe Employee
Pulkit_Jain_Adobe Employee
Adobe Employee
January 12, 2023

@martinblondin 

I don't see any issue with the security policy in the screenshot, and I hope you have the required permissions[0].

Is it happening with all the users/groups with permission set[0] for this policy? Also, is it specific to any set of documents or specific policies?

Please raise a support ticket to discuss this issue over a call.

 

[0] - https://helpx.adobe.com/acrobat/using/setting-security-policies-pdfs.html 

    M
    MartinblondinAuthor
    Level 2
    January 12, 2023

    I am logged in as a administrator for this test and I have not tried it with another role.

    I have now created a ticket for this issue

      Pulkit_Jain_
      Adobe Employee
      Pulkit_Jain_Adobe Employee
      Adobe Employee
      January 13, 2023

      @martinblondin Please DM the ticket#

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