Expand my Community achievements bar.

SOLVED

Embed Component - Marketo Integration - "Unable to load form from Marketo" error

Avatar

Level 2

Hello all,

 

I have following the instructions here to use Embed Component for the Marketo integration:

 

https://adobe-consulting-services.github.io/acs-aem-commons/features/marketo-form/index.html

 

I could setup the Cloud Services -> Marketo integration piece fine. See the Configuration got validated successfully:

 

Screen Shot 2025-04-06 at 4.04.30 PM.png

 

But when I try to use it on the Embed Component with Marketo Integration enabled I see this error:

 

Screen Shot 2025-04-06 at 4.08.04 PM.png

 

Has anyone seen this issue before? 

 

Am I missing any step?

 

Thanks,

Kashif

Topics

Topics help categorize Community content and increase your ability to discover relevant content.

1 Accepted Solution

Avatar

Correct answer by
Level 2

@muskaanchandwani 

 

We found and fixed the issue

the config location was incorrect
correct: /conf/csh-aem-core/settings/cloudconfigs/marketo-test

incorrect: /conf/csh-aem-core/settings/cloudconfigs/settings/cloudconfigs/marketo-test

After fixing the config location it is working now.

Thanks,
Kash

View solution in original post

2 Replies

Avatar

Employee

@eagleinhillscsh 

Looking at the Code [1], "Unable to load forms from Marketo" Error appears when AEM can’t fetch forms from Marketo - usually because the Marketo configuration is missing, incorrect, or there’s some issue connecting to the Marketo API 


[1] https://github.com/Adobe-Consulting-Services/acs-aem-commons/blob/ff750e963a7ca3a1df49f4a9afa8aca4be...

Avatar

Correct answer by
Level 2

@muskaanchandwani 

 

We found and fixed the issue

the config location was incorrect
correct: /conf/csh-aem-core/settings/cloudconfigs/marketo-test

incorrect: /conf/csh-aem-core/settings/cloudconfigs/settings/cloudconfigs/marketo-test

After fixing the config location it is working now.

Thanks,
Kash