Embed Component - Marketo Integration - "Unable to load form from Marketo" error

Question

Hello all,

I have following the instructions here to use Embed Component for the Marketo integration:

https://adobe-consulting-services.github.io/acs-aem-commons/features/marketo-form/index.html

I could setup the Cloud Services -> Marketo integration piece fine. See the Configuration got validated successfully:

But when I try to use it on the Embed Component with Marketo Integration enabled I see this error:

Has anyone seen this issue before?

Am I missing any step?

Thanks,

Kashif

eagleinhillscsh · Accepted Answer

@muskaanchandwani

We found and fixed the issue

the config location was incorrect
correct: /conf/csh-aem-core/settings/cloudconfigs/marketo-test

incorrect: /conf/csh-aem-core/settings/cloudconfigs/settings/cloudconfigs/marketo-test

After fixing the config location it is working now.

Thanks,
Kash

muskaanchandwani · Answer

@eagleinhillscsh

Looking at the Code [1], "Unable to load forms from Marketo" Error appears when AEM can’t fetch forms from Marketo - usually because the Marketo configuration is missing, incorrect, or there’s some issue connecting to the Marketo API

[1] https://github.com/Adobe-Consulting-Services/acs-aem-commons/blob/ff750e963a7ca3a1df49f4a9afa8aca4be4c63ef/bundle/src/main/java/com/adobe/acs/commons/marketo/impl/MarketoFormDataSource.java#L116

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