Edit and configure component options are not showing when we search in chrome browser

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velmuruganv38

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velmuruganv38

velmuruganv38

10-10-2019

Hi All,

I am facing issue in authoring the component.  When I search a word in the page in edit mode and click on the component doesn't showing the configure option to author the dialog.  So I couldn't open the dialog to author in AEM 6.1.

Template type: Editable template

Browser : issue happening in Chrome only

AEM version: AEM 6.4.4

Please refer the below screenshot.  Any suggestions would be helpful.

Screen Shot 2019-10-10 at 6.56.12 PM.png

Thanks,

Velmurugan

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Ankur_Khare

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Ankur_Khare

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Ankur_Khare
MVP

10-10-2019

Could u pls check console errors.

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ArpitVarshney

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ArpitVarshney

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ArpitVarshney
MVP

10-10-2019

Hi velmuruganv38

Even it is a bug in AEM 6.4.6 as well. Better to log a daycare ticket.

Regards,

Arpit Varshney

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hamidk92094312

Employee

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hamidk92094312

Employee

hamidk92094312
Employee

10-10-2019

Does it also happen in private mode (incognito) ?

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jbrar

Employee

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jbrar

Employee

jbrar
Employee

10-10-2019

I can confirm this is not a BUG. Cannot reproduce the issue on any AEM instances (6.3-6.5)

Screen Shot 2019-10-10 at 11.28.55 AM.png

Your best option is to check the developer console for any js errors.

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velmuruganv38

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velmuruganv38

velmuruganv38

11-10-2019

hamidk92094312Yes it's happening in private mode also.

ka786​ & jbrar  I don't see any console errors.

Also noticed if we click outside of editable area and click on the component, i'm able to see config options.

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ArpitVarshney

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ArpitVarshney

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ArpitVarshney
MVP

11-10-2019

Hi velmuruganv38  jbrar

The same behaviour is occurring in AEM 6.4.6 as well but only once.

Below are the steps in touchui:

1. Open any page and do ctrl+f and search for a word and click enter.

1843667_pastedImage_1.png

2. Click on dialog editable area and you can't see the edit & configure options.

1843668_pastedImage_5.png

3. Click outside.

1843669_pastedImage_6.png

4. Again Click on the editable area again and it is visible now.

1843670_pastedImage_7.png

It happened only once when a search is made after page load. The issue didn't happen after step 4 even though you make any search.

Regards,

Arpit Varshney

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velmuruganv38

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velmuruganv38

velmuruganv38

13-10-2019

arpitv27529355 Yeah correct, it's happening only once.  Are you using Editable template?

jbrar​ Do you have any idea on this?

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ArpitVarshney

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ArpitVarshney

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ArpitVarshney
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13-10-2019

velmuruganv38 Yes, I have checked on pages created using editable template.

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varuns46785756

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varuns46785756

varuns46785756

09-11-2019

Hi All,

I am facing the same issue and I am using AEM 6.4.2.0. I have tried all the steps but still not able to see "configure" option.Is there any hotfix to fix this issue.Only these options are coming:

1852265_pastedImage_0.png

Regards,