Dynamic media component is not working in wcmmode disabled | Community
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avvidya931
Level 2
July 12, 2021
Solved

Dynamic media component is not working in wcmmode disabled

  • July 12, 2021
  • 3 replies
  • 3529 views

AEM Version Used

Adobe Experience Manager, Version 2021.6.5586
Video works in editor mode and also when published, but not in preview mode if the URL is appended with wcmmode=disabled
 
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    Best answer by avvidya931

    Hi @bimmiso ,

    Thanks for the reply, I was checking the same in dev environment and I see that the viewers used in /apps/dam/components/scene7/dynamicmedia/clientlibs/dynamicmedia/js/init.js is picking http as the domain name instead of https when in WCMMode disabled which is resulting in mixed content error and as viewers are not loaded , video isn't loaded in disabled mode

    Whereas it picks the https in publish URL. This component doesn't seem to have Java file as well

    Any light on how it is picking up the domains for the viewers

     

    Reagards,

    Vidya AV

    3 replies

    B
    Adobe Employee
    BimmiSoAdobe Employee
    Adobe Employee
    July 12, 2021

    @avvidya931 ,

     

    Ideally it should work in all the mode.

    Can you please check what is the url getting created on wcmmode=disabled and compare it with other modes , also please check the network tab.

     

    And check the media in Dynamic media console also there your-media and your-media-AVS both files should be published. If not please try publishing those.

     

     Thanks!

      A
      avvidya931Author
      Level 2
      July 12, 2021

      Hi @bimmi,

      I see that the code is different in preview and editor mode is different

      In Normal URL

      <div id="dynamicmedia_58304372" data-current-page="/content/cio-sites/us/en/home" data-page-locale="en" data-asset-path="accenturestage/test_dynamic_media-AVS" data-asset-name="test_dynamic_media.mp4" data-asset-type="videoavs" data-viewer-type="VideoViewer" data-viewer-path="/etc/dam/viewers/s7viewers/" data-imageserver="/is/image/" data-videoserver="/is/content/" data-contenturl="/is/content" data-dms7 class="s7dm-dynamic-media">

       

      With WCMModeDisabled

      <div id="dynamicmedia_58304372" data-current-page="/content/cio-sites/us/en/home" data-page-locale="en" data-asset-path="accenturestage/test_dynamic_media-AVS" data-asset-name="test_dynamic_media.mp4" data-asset-type="videoavs" data-viewer-type="VideoViewer" data-viewer-path="http://s7d1.scene7.com/s7viewers/" data-imageserver="http://s7d1.scene7.com/is/image/" data-videoserver="http://s7d1.scene7.com/is/content/" data-contenturl="http://s7d1.scene7.com/is/content/" data-wcmdisabled data-dms7 class="s7dm-dynamic-media">

      Div formed is this

      Video plays in normal URL but not in WCMMode Disabled

       

      Regards,

      Vidya AV

      A
      avvidya931Author
      Level 2
      July 12, 2021

       

      In Editor mode URL formed is this:

      http://localhost:4502/is/content/<<config_name>>/test_dynamic_media-0x720-3000k

      Where as IN WCMMode Disabled URL formed is 

      http://s7d1.scene7.com/is/image/<<config_name>>/test_dynamic_media-AVS?req=set,json,UTF-8&labelkey=label&id=222787778&handler=s7classics7sdkJSONResponse

      With the following error

      /*jsonp*/s7jsonError({"message":"Missing Video File","title":"Missing Video File"},"222787778");
       
        B
        Adobe Employee
        BimmiSoAdobe Employee
        Adobe Employee
        July 12, 2021

        @avvidya931 ,

         

        actually test_dynamic_media-AVS should  be used. Can you check in your dynamic media console if test_dynamic_media-AVS file is published or not.

        A
        avvidya931AuthorAccepted solution
        Level 2
        July 12, 2021

        Hi @bimmiso ,

        Thanks for the reply, I was checking the same in dev environment and I see that the viewers used in /apps/dam/components/scene7/dynamicmedia/clientlibs/dynamicmedia/js/init.js is picking http as the domain name instead of https when in WCMMode disabled which is resulting in mixed content error and as viewers are not loaded , video isn't loaded in disabled mode

        Whereas it picks the https in publish URL. This component doesn't seem to have Java file as well

        Any light on how it is picking up the domains for the viewers

         

        Reagards,

        Vidya AV

          B
          Adobe Employee
          BimmiSoAdobe Employee
          Adobe Employee
          July 12, 2021

          @avvidya931 

          How are you creating the url.

          Go to /conf/global/settings/cloudconfigs/dmscene7/jcr:content and check the value of property publishServer on author and publisher.

          Ideally the property should have the value something like https://s7d1.scene7.com , that is with https.

          If the values are different on author and publisher try to reconfigure the cloudconfig on that environment.

           

          Hope this helps.

           

          Thanks

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