Does ACS commons EmailService support Office365(Cloud version) | Community
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kgiribabu
Level 2
July 19, 2021
Solved

Does ACS commons EmailService support Office365(Cloud version)

  • July 19, 2021
  • 3 replies
  • 1499 views

We are using ACS commons EmailService to send emails from the AEM. Till now we are using Adobe SMTP server and now we are working on upgrading it to the our company SMTP server. But we are using office 365(Cloud version). We updated Day CQ Mail Services with cloud account details (host : smtp.office365.com).

We are getting 'java.net.UnknownHostException: smtp.office365.com' error in the logs. I just want to check with community on ACS commons EmailService's support for Office365

 

Any help on this is greatly appreciated...

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Best answer by davidjgonzalezzzz

ACS Commons mail service simply uses the OOTB AEM Day CQ Mail Service (it just calls that after composing the email from a template) - so in terms of what mail service ACS Commons Email Service can integrate, is wholly dependent on what OOTB AEM Day CQ Mail service can integrate with.

3 replies

B
Adobe Employee
BimmiSoAdobe Employee
Adobe Employee
July 19, 2021

Hi @kgiribabu ,

 

As per documentation, Enter all of the relevant information for your current SMTP provider. If you don’t have or can’t easily get SMTP set up within your organization, a Gmail account works for testing.

https://adobe-consulting-services.github.io/acs-aem-commons/features/e-mail/email-api/index.html

 

So I believe using Office365 should not be a problem.

 

Hope this helps.

Thanks

    K
    kgiribabuAuthor
    Level 2
    July 19, 2021
    Thanks @bimmiso. We have configured our own SMTP with Office 365 and after updating those config in the 'Day CQ Mail Services' I see unknow host exception..
      D
      Adobe Employee
      davidjgonzalezzzzAdobe EmployeeAccepted solution
      Adobe Employee
      July 19, 2021

      ACS Commons mail service simply uses the OOTB AEM Day CQ Mail Service (it just calls that after composing the email from a template) - so in terms of what mail service ACS Commons Email Service can integrate, is wholly dependent on what OOTB AEM Day CQ Mail service can integrate with.

        N
        nirbhays3027754
        Level 2
        July 20, 2021

        Also check for VPN, Sometime VPN or Antivirus block the SMTP connection.

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