Dispatcher connection timeout is 60 seconds | Need to set 180 seconds | Community
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pradeepd1320668
pradeepd1320668
Level 2
May 11, 2021
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Dispatcher connection timeout is 60 seconds | Need to set 180 seconds

  • May 11, 2021
  • 3 replies
  • 4466 views

Hi All,

 

In My application we have lot of external calls which takes more than 2 minutes sometimes to complete. 

In AEM 6.5 publisher I am not facing any issue. However in dispatcher connection timeout happens exactly in 60 seconds. I could not find any timeout setting in dispatcher where this 60 seconds is configured.

 

I need to set the timeout to 180 seconds. Where should I set the timeout to 180 seconds? so that application external calls can complete the process and user will see the expected result. 

 

Any help is highly appreciated. 

 

Thanks,

Pradeep

 

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Best answer by rampai

Hi @pradeepd1320668 ,

 

Corrected my reply.

 

As Ritesh mentioned earlier, Timeout is the property that you should be looking for. 

 

DispatcherKeepAliveTimeout is for requests to be kept open before sending in new ones.

 
Thanks,
Ram

3 replies

Ritesh_Mittal
Community Advisor and Adobe Champion
Ritesh_MittalCommunity Advisor and Adobe Champion
Community Advisor and Adobe Champion
May 11, 2021

Hi @pradeepd1320668 ,

 

we have a configuration available for timeout in dispatcher setup.

https://experienceleague.adobe.com/docs/experience-manager-dispatcher/using/configuring/dispatcher-configuration.html?lang=en#defining-page-renderers-renders

 

For Apache also there is one configuration
https://ubiq.co/tech-blog/increase-request-timeout-apache/

    pradeepd1320668
    pradeepd1320668Author
    Level 2
    May 11, 2021

    We have 6.4 and 6.5 AEM environment. Everything is working fine in 6.4(publisher, dispatcher). Issue is in 6.5 dispatcher, these files are taken from 6.4 environment, no configuration changes timeout configured in both the environment is /timeout "10000". Wondering why is it failing in 6.5 dispatcher only.

    Received 504 error code immediately after 1 min.

    rampai
    Community Advisor
    rampaiCommunity AdvisorAccepted solution
    Community Advisor
    May 12, 2021

    Hi @pradeepd1320668 ,

     

    Corrected my reply.

     

    As Ritesh mentioned earlier, Timeout is the property that you should be looking for. 

     

    DispatcherKeepAliveTimeout is for requests to be kept open before sending in new ones.

     
    Thanks,
    Ram
      A
      amitaj10826005
      January 4, 2022

      Hi,

      Is your issue fixed ?

      A
      amitaj10826005
      January 4, 2022

      Hi Pradeep,

      Is your issue fixed when you changed timeout to 0?

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