Dam UI List View Error : Fail to load data

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leor26805111

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leor26805111

leor26805111

24-09-2019

When i select the drop down option and change the view from column/card/ to list view , the dialog box pops up showing Error : Fail to load data. I inspected the console to see the error and it shows failed to load the resource: the server responded with status 500.How can i resolve this issue?

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siddhartha252

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siddhartha252

siddhartha252

24-09-2019

Hello,

Which version of AEM are you using?

Check if you have systemuser created.

Check if wcm core components are installed.

Thanks

Sid

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Vish_dhaliwal

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Vish_dhaliwal

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Vish_dhaliwal
Employee

24-09-2019

Hello,

There must be some error or warning message in the error.log file. Could you please check and provide the snippet? There can be an issue with index being too broad or query traversal.

Regards,

Vishu

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leor26805111

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leor26805111

leor26805111

24-09-2019

Hello,

Here is the log

GET /mnt/overlay/dam/gui/content/assets/jcr:content/views/list.html/content/dam HTTP/1.1] org.apache.sling.engine.impl.DefaultErrorHandler Error handler failed:java.io.IOException

java.io.IOException: Error handler failed: org.apache.sling.api.scripting.ScriptEvaluationException

at org.apache.sling.servlets.resolver.internal.SlingServletResolver.handleError(SlingServletResolver.java:800)

at org.apache.sling.servlets.resolver.internal.SlingServletResolver.handleError(SlingServletResolver.java:527)

at org.apache.sling.engine.impl.DefaultErrorHandler.handleError(DefaultErrorHandler.java:133)

at org.apache.sling.engine.impl.SlingRequestProcessorImpl$2.render(SlingRequestProcessorImpl.java:377)

at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:77)

at org.apache.sling.rewriter.impl.RewriterFilter.doFilter(RewriterFilter.java:83)

at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68)

at org.apache.sling.i18n.impl.I18NFilter.doFilter(I18NFilter.java:131)

at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68)

at org.apache.sling.engine.impl.SlingRequestProcessorImpl.handleError(SlingRequestProcessorImpl.java:384)

at org.apache.sling.engine.impl.SlingRequestProcessorImpl.doProcessRequest(SlingRequestProcessorImpl.java:186)

at org.apache.sling.engine.impl.SlingMainServlet.service(SlingMainServlet.java:234)

at org.apache.felix.http.base.internal.handler.ServletHandler.handle(ServletHandler.java:120)

at org.apache.felix.http.base.internal.dispatch.InvocationChain.doFilter(InvocationChain.java:86)

at com.adobe.granite.license.impl.LicenseCheckFilter.doFilter(LicenseCheckFilter.java:308)

at org.apache.felix.http.base.internal.handler.FilterHandler.handle(FilterHandler.java:135)

at org.apache.felix.http.base.internal.dispatch.InvocationChain.doFilter(InvocationChain.java:81)

at org.apache.felix.http.sslfilter.internal.SslFilter.doFilter(SslFilter.java:96)

at org.apache.felix.http.base.internal.handler.FilterHandler.handle(FilterHandler.java:135)

at org.apache.felix.http.base.internal.dispatch.InvocationChain.doFilter(InvocationChain.java:81)

at org.apache.sling.security.impl.ReferrerFilter.doFilter(ReferrerFilter.java:328)

at org.apache.felix.http.base.internal.handler.FilterHandler.handle(FilterHandler.java:135)

at org.apache.felix.http.base.internal.dispatch.InvocationChain.doFilter(InvocationChain.java:81)

at org.apache.sling.i18n.impl.I18NFilter.doFilter(I18NFilter.java:131)

at org.apache.felix.http.base.internal.handler.FilterHandler.handle(FilterHandler.java:135)

at org.apache.felix.http.base.internal.dispatch.InvocationChain.doFilter(InvocationChain.java:81)

at org.apache.sling.featureflags.impl.FeatureManager.doFilter(FeatureManager.java:116)

at org.apache.felix.http.base.internal.handler.FilterHandler.handle(FilterHandler.java:135)

at org.apache.felix.http.base.internal.dispatch.InvocationChain.doFilter(InvocationChain.java:81)

at org.apache.sling.engine.impl.log.RequestLoggerFilter.doFilter(RequestLoggerFilter.java:72)

at org.apache.felix.http.base.internal.handler.FilterHandler.handle(FilterHandler.java:135)

at org.apache.felix.http.base.internal.dispatch.InvocationChain.doFilter(InvocationChain.java:81)

at org.apache.felix.http.base.internal.dispatch.Dispatcher$1.doFilter(Dispatcher.java:146)

at org.apache.felix.http.base.internal.whiteboard.WhiteboardManager.invokePreprocessors(WhiteboardManager.java:1000)

at org.apache.felix.http.base.internal.dispatch.Dispatcher.dispatch(Dispatcher.java:91)

at org.apache.felix.http.base.internal.dispatch.DispatcherServlet.service(DispatcherServlet.java:49)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:725)

at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:865)

at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:535)

at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:255)

at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1595)

at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:255)

at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1340)

at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:203)

at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:473)

at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1564)

at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:201)

at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1242)

at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:144)

at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:220)

at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:132)

at org.eclipse.jetty.server.Server.handle(Server.java:503)

at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:364)

at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:260)

at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:305)

at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:103)

at org.eclipse.jetty.io.ChannelEndPoint$2.run(ChannelEndPoint.java:118)

at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.runTask(EatWhatYouKill.java:333)

at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.doProduce(EatWhatYouKill.java:310)

at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.tryProduce(EatWhatYouKill.java:168)

at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.run(EatWhatYouKill.java:126)

at org.eclipse.jetty.util.thread.ReservedThreadExecutor$ReservedThread.run(ReservedThreadExecutor.java:366)

at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:765)

at org.eclipse.jetty.util.thread.QueuedThreadPool$2.run(QueuedThreadPool.java:683)

at java.lang.Thread.run(Thread.java:745)

Caused by: org.apache.sling.api.scripting.ScriptEvaluationException:

at org.apache.sling.scripting.core.impl.DefaultSlingScript.call(DefaultSlingScript.java:416)

at org.apache.sling.scripting.core.impl.DefaultSlingScript.eval(DefaultSlingScript.java:184)

at org.apache.sling.scripting.core.impl.DefaultSlingScript.service(DefaultSlingScript.java:491)

at org.apache.sling.servlets.resolver.internal.SlingServletResolver.handleError(SlingServletResolver.java:791)

... 64 common frames omitted

Caused by: org.apache.sling.api.SlingException:

at org.apache.sling.scripting.jsp.jasper.servlet.JspServletWrapper.handleJspExceptionInternal(JspServletWrapper.java:691)

at org.apache.sling.scripting.jsp.jasper.servlet.JspServletWrapper.handleJspException(JspServletWrapper.java:608)

at org.apache.sling.scripting.jsp.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:533)

at org.apache.sling.scripting.jsp.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:449)

at org.apache.sling.scripting.jsp.JspScriptEngineFactory.callJsp(JspScriptEngineFactory.java:346)

at org.apache.sling.scripting.jsp.JspScriptEngineFactory.access$100(JspScriptEngineFactory.java:101)

at org.apache.sling.scripting.jsp.JspScriptEngineFactory$JspScriptEngine.eval(JspScriptEngineFactory.java:607)

at org.apache.sling.scripting.core.impl.DefaultSlingScript.call(DefaultSlingScript.java:388)

... 67 common frames omitted

Caused by: java.lang.NullPointerException: null

at org.apache.jsp.apps.sling.servlet.errorhandler.Exception_jsp._jspService(Exception_jsp.java:211)

at org.apache.sling.scripting.jsp.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:725)

at org.apache.sling.scripting.jsp.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:502)

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SonDang

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SonDang

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SonDang
Employee

24-09-2019

If the issue is happening on every folder in DAM, I would suggest trying to recompile all the JSP pages [1]. If not, there might be an issue with the content within the folder. I would check the validity of each asset in the folder.

[1] http://localhost:4502/system/console/slingjsp

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hamidk92094312

Employee

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hamidk92094312

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hamidk92094312
Employee

24-09-2019

Can you clarify if there has been any customization/overlay in DAM console ?

Which version of AEM you are running ?

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leor26805111

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leor26805111

leor26805111

24-09-2019

Tried recompiling sling->jsp but it didn't work.

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leor26805111

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leor26805111

leor26805111

24-09-2019

Yes there has been a overlay under apps.

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jbrar

Employee

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jbrar

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jbrar
Employee

25-09-2019

Can you try to remove the overlay under apps by creating a package? Also, try to check if you see the same issue for asset folders with 1/2 assets.

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Karthi23

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Karthi23

Karthi23

28-04-2020

https://helpx.adobe.com/experience-manager/kb/missing-metadata-node-on-assets-breaks-ui.html

 

Hi @leor26805111 , 

 

Please check the folder`s assets missing its metadata node then this issue will happen.

 

Find the image and add the metadat node jcr:content of that image will overcome your issue.if you have lots of images use above link.