cq-author-4502.jar not working? | Community
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Level 3
August 22, 2021
Solved

cq-author-4502.jar not working?

  • August 22, 2021
  • 3 replies
  • 1342 views

HTTP ERROR 503

Problem accessing /. Reason:

Authentication support service missing .cannot authenticate request.

 

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Best answer by joerghoh

This message indicates that there's a problem with the repository startup. There can be numerous reasons for it, the most prominent in my personal experience:

 

* the repository was not shut down properly

* incorrect repoinit statements prevent the repo from coming up.

 

If this is a local environment, I suggest to start over from scratch.

3 replies

user96222Author
Level 3
August 22, 2021

Low-memory action set to fork
Using 64bit VM settings, min.heap=1024MB, min permgen=256MB, default fork arguments=[-Xmx1024m, -XX:MaxPermSize=256m]
The JVM reports a heap size of 1365 MB, meets our expectation of 1024 MB +/- 20

Option '-quickstart.server.port' set to '4502' from filename aem-author-p4502.jar
Verbose option not active, closing stdin and redirecting stdout and stderr

ResourceProvider paths=[/gui, /gui/default]
loadProperties: found /gui/default/gui.properties
loadProperties: found /gui/gui.properties
getResourceURL: found /gui/cq55icon_round_WIN_512x512.gif
getResourceURL: found /gui/cq55icon_round_WIN_256x256.gif
getResourceURL: found /gui/cq55icon_round_WIN_128x128.gif
getResourceURL: found /gui/cq55icon_round_WIN_64x64.gif
getResourceURL: found /gui/cq55icon_round_WIN_48x48.gif
getResourceURL: found /gui/cq55icon_round_WIN_32x32.gif
getResourceURL: found /gui/cq55icon_round_WIN_16x16_block.gif
getResourceURL: found /gui/gui_bg_start.png
getResourceURL: found /gui/gui_bg_on_blank.png
getResourceURL: found /gui/gui_bg_off.png
RAWProcessor succesfully installed
Opening browser using cmd=rundll32 url.dll,FileProtocolHandler "http://localhost:4502/"
Startup time:20 seconds
http://localhost:4502/
Quickstart started

joerghoh
Adobe Employee
joerghohAdobe EmployeeAccepted solution
Adobe Employee
August 22, 2021

This message indicates that there's a problem with the repository startup. There can be numerous reasons for it, the most prominent in my personal experience:

 

* the repository was not shut down properly

* incorrect repoinit statements prevent the repo from coming up.

 

If this is a local environment, I suggest to start over from scratch.

Umesh_Thakur
Community Advisor
Community Advisor
August 23, 2021

In my experience there could be two issue of it:

1. Some bundle which, runs on startup, is missing some dependency. if you are facing this issue after deployment of a bundle. in this case you can still access you system/console.

2. or there might have some issue with your index like corruption an all. so stop your instance and delete the entire index folder under your crx-quickstart/repository and then try to restart.

 

Hope this will help.

Umesh Thakur