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J
jsoconner
October 16, 2015
Solved

CQ 5.6 welcome screen not displaying under OS X 10.9

  • October 16, 2015
  • 10 replies
  • 1723 views

I'm trying to run CQ 5.6 on a Macbook Pro with OS X 10.9...just for development purposes. I'm using the default JDK 6 bundled with the OS.

When I attempt to launch CQ, quickstart opens my browser and ... nothing at all appears. The content of localhost:4502 is just an empty browser screen. The error.log file says this (sorry for the long log entry):

18.11.2013 10:04:19.091 *ERROR* [FelixStartLevel] com.day.crx.core.CRXRepositoryImpl Unable to create cluster controller Unable to register data store in cluster.
18.11.2013 10:04:19.092 *ERROR* [FelixStartLevel] org.apache.jackrabbit.core.RepositoryImpl failed to start Repository: Unable to register data store in cluster. javax.jcr.RepositoryException: Unable to register data store in cluster.
    at com.day.crx.core.data.ClusterDataStore.init(ClusterDataStore.java:190)
    at com.day.crx.core.CRXRepositoryImpl.createClusterNode(CRXRepositoryImpl.java:1023)
    at org.apache.jackrabbit.core.RepositoryImpl.<init>(RepositoryImpl.java:300)
    at com.day.crx.core.CRXRepositoryImpl.<init>(CRXRepositoryImpl.java:307)
    at com.day.crx.core.CRXRepositoryImpl.create(CRXRepositoryImpl.java:262)
    at com.day.crx.core.CRXRepositoryImpl.create(CRXRepositoryImpl.java:245)
    at com.day.crx.sling.server.impl.jmx.ManagedRepository.activate(ManagedRepository.java:168)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
    at java.lang.reflect.Method.invoke(Method.java:606)
    at org.apache.felix.scr.impl.helper.BaseMethod.invokeMethod(BaseMethod.java:236)
    at org.apache.felix.scr.impl.helper.BaseMethod.access$500(BaseMethod.java:37)
    at org.apache.felix.scr.impl.helper.BaseMethod$Resolved.invoke(BaseMethod.java:613)
    at org.apache.felix.scr.impl.helper.BaseMethod.invoke(BaseMethod.java:496)
    at org.apache.felix.scr.impl.helper.ActivateMethod.invoke(ActivateMethod.java:149)
    at org.apache.felix.scr.impl.manager.ImmediateComponentManager.createImplementationObject(ImmediateComponentManager.java:251)
    at org.apache.felix.scr.impl.manager.ImmediateComponentManager.createComponent(ImmediateComponentManager.java:119)
    at org.apache.felix.scr.impl.manager.AbstractComponentManager$Registered.getService(AbstractComponentManager.java:1694)
    at org.apache.felix.scr.impl.manager.ImmediateComponentManager.getService(ImmediateComponentManager.java:681)
    at org.apache.felix.framework.ServiceRegistrationImpl.getFactoryUnchecked(ServiceRegistrationImpl.java:308)
    at org.apache.felix.framework.ServiceRegistrationImpl.getService(ServiceRegistrationImpl.java:219)
    at org.apache.felix.framework.ServiceRegistry.getService(ServiceRegistry.java:310)
    at org.apache.felix.framework.Felix.getService(Felix.java:3490)
    at org.apache.felix.framework.BundleContextImpl.getService(BundleContextImpl.java:468)
    at org.osgi.util.tracker.ServiceTracker.addingService(ServiceTracker.java:411)
    at org.apache.aries.jmx.whiteboard.Activator$MBeanTracker.addingService(Activator.java:101)
    at org.osgi.util.tracker.ServiceTracker$Tracked.customizerAdding(ServiceTracker.java:932)
    at org.osgi.util.tracker.ServiceTracker$Tracked.customizerAdding(ServiceTracker.java:864)
    at org.osgi.util.tracker.AbstractTracked.trackAdding(AbstractTracked.java:256)
    at org.osgi.util.tracker.AbstractTracked.track(AbstractTracked.java:229)
    at org.osgi.util.tracker.ServiceTracker$Tracked.serviceChanged(ServiceTracker.java:894)
    at org.apache.felix.framework.util.EventDispatcher.invokeServiceListenerCallback(EventDispatcher.java:932)
    at org.apache.felix.framework.util.EventDispatcher.fireEventImmediately(EventDispatcher.java:793)
    at org.apache.felix.framework.util.EventDispatcher.fireServiceEvent(EventDispatcher.java:543)
    at org.apache.felix.framework.Felix.fireServiceEvent(Felix.java:4335)
    at org.apache.felix.framework.Felix.registerService(Felix.java:3345)
    at org.apache.felix.framework.BundleContextImpl.registerService(BundleContextImpl.java:346)
    at org.apache.felix.scr.impl.manager.AbstractComponentManager.registerService(AbstractComponentManager.java:660)
    at org.apache.felix.scr.impl.manager.AbstractComponentManager.registerService(AbstractComponentManager.java:644)
    at org.apache.felix.scr.impl.manager.AbstractComponentManager.registerComponentService(AbstractComponentManager.java:688)
    at org.apache.felix.scr.impl.manager.AbstractComponentManager$Unsatisfied.activate(AbstractComponentManager.java:1481)
    at org.apache.felix.scr.impl.manager.AbstractComponentManager.activateInternal(AbstractComponentManager.java:550)
    at org.apache.felix.scr.impl.manager.AbstractComponentManager.enable(AbstractComponentManager.java:261)
    at org.apache.felix.scr.impl.config.ImmediateComponentHolder.enableComponents(ImmediateComponentHolder.java:328)
    at org.apache.felix.scr.impl.BundleComponentActivator.initialize(BundleComponentActivator.java:158)
    at org.apache.felix.scr.impl.BundleComponentActivator.<init>(BundleComponentActivator.java:113)
    at org.apache.felix.scr.impl.Activator.loadComponents(Activator.java:261)
    at org.apache.felix.scr.impl.Activator.bundleChanged(Activator.java:179)
    at org.apache.felix.framework.util.EventDispatcher.invokeBundleListenerCallback(EventDispatcher.java:868)
    at org.apache.felix.framework.util.EventDispatcher.fireEventImmediately(EventDispatcher.java:789)
    at org.apache.felix.framework.util.EventDispatcher.fireBundleEvent(EventDispatcher.java:514)
    at org.apache.felix.framework.Felix.fireBundleEvent(Felix.java:4319)
    at org.apache.felix.framework.Felix.startBundle(Felix.java:1993)
    at org.apache.felix.framework.Felix.setActiveStartLevel(Felix.java:1261)
    at org.apache.felix.framework.FrameworkStartLevelImpl.run(FrameworkStartLevelImpl.java:298)
    at java.lang.Thread.run(Thread.java:744)
Caused by: java.net.UnknownHostException: guppy: guppy: nodename nor servname provided, or not known
    at java.net.InetAddress.getLocalHost(InetAddress.java:1473)
    at java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:198)
    at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:182)
    at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392)
    at java.net.Socket.connect(Socket.java:579)
    at java.net.Socket.connect(Socket.java:528)
    at java.net.Socket.<init>(Socket.java:425)
    at java.net.Socket.<init>(Socket.java:241)
    at com.day.crx.core.cluster.ClusterMaster$3.execute(ClusterMaster.java:388)
    at com.day.crx.core.cluster.ClusterController.attempt(ClusterController.java:1399)
    at com.day.crx.core.cluster.ClusterMaster.listen(ClusterMaster.java:386)
    at com.day.crx.core.cluster.ClusterMaster.startListener(ClusterMaster.java:196)
    at com.day.crx.core.cluster.ClusterController.startMasterListener(ClusterController.java:842)
    at com.day.crx.core.cluster.ClusterController.start(ClusterController.java:686)
    at com.day.crx.core.cluster.ClusterController.register(ClusterController.java:921)
    at com.day.crx.core.data.ClusterDataStoreSkeleton.init(ClusterDataStoreSkeleton.java:94)
    at com.day.crx.core.data.ClusterDataStore.init(ClusterDataStore.java:184)
    ... 56 more
Caused by: java.net.UnknownHostException: guppy: nodename nor servname provided, or not known
    at java.net.Inet6AddressImpl.lookupAllHostAddr(Native Method)
    at java.net.InetAddress$1.lookupAllHostAddr(InetAddress.java:901)
    at java.net.InetAddress.getAddressesFromNameService(InetAddress.java:1293)
    at java.net.InetAddress.getLocalHost(InetAddress.java:1469)
    ... 72 more

and then at the end of the log, this:

18.11.2013 10:04:49.080 *ERROR* [0:0:0:0:0:0:0:1 [1384797889076] GET / HTTP/1.1] org.apache.sling.engine.impl.SlingHttpContext handleSecurity: AuthenticationSupport service missing. Cannot authenticate request.
18.11.2013 10:04:49.080 *ERROR* [0:0:0:0:0:0:0:1 [1384797889076] GET / HTTP/1.1] org.apache.sling.engine.impl.SlingHttpContext handleSecurity: Possible reason is missing Repository service. Check AuthenticationSupport dependencies.

I'm fairly new to CQ and not sure how to begin to debug this problem.

I just checked the URL http://localhost:4502/system/console, and that does display. Any idea what's up and how to resolve this?

 

Thanks!

John

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Best answer by Sham_HC

No idea. Can you file daycare & in the ticket upload 10 thread dumps at 2 second interval after stop is initiated. 

10 replies

S
Sudhin_Baru
Level 2
October 16, 2015
        Did you make sure sure you started the CQ5 author engine? Go to C:\Program Files\Adobe\CQ5 or wherever your CQ is installed. Look for cq5-author-4502.jar or something similar. Once you start that you should be able to see the welcome page.
U
user91293
October 16, 2015

getting the same issue! Is this something to do with the newest java / jre / jdk stack for osx 10.9?

 

Note: after installing Mavericks, my previously running Adobe / JRE stack (1.6.0_37) java no longer exists on the environment.

I had to download this to get java utils to even work again. but CQ seems to fail pretty catastrophically (screen shot).

http://support.apple.com/kb/DL1572

Unfortunately there doesn't seem to be a way to go get older versions of java to install on osx.

Hoping I don't have to downgrade my os to fix a CQ issue.

Specs:

did an unpack and start via:

java -jar cq5-author-4502.jar -unpack

crx-quickstart/bin/start

(did above both as user and sudo, refreshing each time after wiping out install crx-quickstart dir and trying again)

java -version

java version "1.6.0_65"

Java(TM) SE Runtime Environment (build 1.6.0_65-b14-462-11M4609)

Java HotSpot(TM) 64-Bit Server VM (build 20.65-b04-462, mixed mode)

 

mvn --version

Apache Maven 3.1.1 (0728685237757ffbf44136acec0402957f723d9a; 2013-09-17 08:22:22-0700)

Maven home: /CQ_Local/apache-maven-3.1.1

Java version: 1.6.0_65, vendor: Apple Inc.

Java home: /System/Library/Java/JavaVirtualMachines/1.6.0.jdk/Contents/Home

Default locale: en_US, platform encoding: MacRoman

OS name: "mac os x", version: "10.9", arch: "x86_64", family: "mac"

 

Errors:

27.11.2013 10:52:43.116 *ERROR* [FelixStartLevel] org.apache.jackrabbit.core.RepositoryImpl failed to start Repository: Unable to register data store in cluster. javax.jcr.RepositoryException: Unable to register data store in cluster.

at com.day.crx.core.data.ClusterDataStore.init(ClusterDataStore.java:183)

...

at java.lang.Thread.run(Thread.java:695)

Caused by: java.io.IOException: Could not create a listener on any of the following ports: [8088, 8089, 8090, 8091, 8092, 8093], and could not connect to another cluster node

at com.day.crx.core.cluster.ClusterController.start(ClusterController.java:732)

at com.day.crx.core.cluster.ClusterController.register(ClusterController.java:919)

at com.day.crx.core.data.ClusterDataStoreSkeleton.init(ClusterDataStoreSkeleton.java:94)

at com.day.crx.core.data.ClusterDataStore.init(ClusterDataStore.java:177)

... 56 more

 

Followed quickly by this:

 

27.11.2013 10:52:43.134 *ERROR* [FelixStartLevel] com.day.crx.sling.server [com.day.crx.sling.server.impl.jmx.ManagedRepository] The activate method has thrown an exception (javax.jcr.RepositoryException: Unable to register data store in cluster.) javax.jcr.RepositoryException: Unable to register data store in cluster.

at com.day.crx.core.data.ClusterDataStore.init(ClusterDataStore.java:183)

...

at java.lang.Thread.run(Thread.java:695)

Caused by: java.io.IOException: Could not create a listener on any of the following ports: [8088, 8089, 8090, 8091, 8092, 8093], and could not connect to another cluster node

at com.day.crx.core.cluster.ClusterController.start(ClusterController.java:732)

at com.day.crx.core.cluster.ClusterController.register(ClusterController.java:919)

at com.day.crx.core.data.ClusterDataStoreSkeleton.init(ClusterDataStoreSkeleton.java:94)

at com.day.crx.core.data.ClusterDataStore.init(ClusterDataStore.java:177)

... 56 more

27.11.2013 10:52:43.134 *ERROR* [FelixStartLevel] com.day.crx.sling.server [com.day.crx.sling.server.impl.jmx.ManagedRepository] Failed creating the component instance; see log for reason

27.11.2013 10:52:43.135 *ERROR* [FelixDispatchQueue] com.day.crx.sling.server FrameworkEvent ERROR (org.osgi.framework.ServiceException: Service factory returned null.) org.osgi.framework.ServiceException: Service factory returned null.

at org.apache.felix.framework.ServiceRegistrationImpl.getFactoryUnchecked(ServiceRegistrationImpl.java:343)

at org.apache.felix.framework.ServiceRegistrationImpl.getService(ServiceRegistrationImpl.java:221)

at org.apache.felix.framework.ServiceRegistry.getService(ServiceRegistry.java:292)

at org.apache.felix.framework.Felix.getService(Felix.java:3010)

at org.apache.felix.framework.BundleContextImpl.getService(BundleContextImpl.java:329)

at org.osgi.util.tracker.ServiceTracker.addingService(ServiceTracker.java:442)

at org.apache.aries.jmx.whiteboard.Activator$MBeanTracker.addingService(Activator.java:101)

at org.osgi.util.tracker.ServiceTracker$Tracked.customizerAdding(ServiceTracker.java:896)

at org.osgi.util.tracker.AbstractTracked.trackAdding(AbstractTracked.java:261)

at org.osgi.util.tracker.AbstractTracked.track(AbstractTracked.java:233)

at org.osgi.util.tracker.ServiceTracker$Tracked.serviceChanged(ServiceTracker.java:840)

at org.apache.felix.framework.util.EventDispatcher.invokeServiceListenerCallback(EventDispatcher.java:871)

at org.apache.felix.framework.util.EventDispatcher.fireEventImmediately(EventDispatcher.java:733)

at org.apache.felix.framework.util.EventDispatcher.fireServiceEvent(EventDispatcher.java:662)

at org.apache.felix.framework.Felix.fireServiceEvent(Felix.java:3765)

at org.apache.felix.framework.Felix.registerService(Felix.java:2877)

at org.apache.felix.framework.BundleContextImpl.registerService(BundleContextImpl.java:251)

at org.apache.felix.scr.impl.manager.AbstractComponentManager.registerService(AbstractComponentManager.java:456)

at org.apache.felix.scr.impl.manager.AbstractComponentManager.registerComponentService(AbstractComponentManager.java:508)

at org.apache.felix.scr.impl.manager.AbstractComponentManager$Unsatisfied.activate(AbstractComponentManager.java:1157)

at org.apache.felix.scr.impl.manager.AbstractComponentManager.activateInternal(AbstractComponentManager.java:334)

at org.apache.felix.scr.impl.manager.AbstractComponentManager.enable(AbstractComponentManager.java:158)

at org.apache.felix.scr.impl.config.ImmediateComponentHolder.enableComponents(ImmediateComponentHolder.java:313)

at org.apache.felix.scr.impl.BundleComponentActivator.loadDescriptor(BundleComponentActivator.java:241)

at org.apache.felix.scr.impl.BundleComponentActivator.initialize(BundleComponentActivator.java:147)

at org.apache.felix.scr.impl.BundleComponentActivator.<init>(BundleComponentActivator.java:111)

at org.apache.felix.scr.impl.Activator.loadComponents(Activator.java:274)

at org.apache.felix.scr.impl.Activator.bundleChanged(Activator.java:192)

at org.apache.felix.framework.util.EventDispatcher.invokeBundleListenerCallback(EventDispatcher.java:807)

at org.apache.felix.framework.util.EventDispatcher.fireEventImmediately(EventDispatcher.java:729)

at org.apache.felix.framework.util.EventDispatcher.fireBundleEvent(EventDispatcher.java:610)

at org.apache.felix.framework.Felix.fireBundleEvent(Felix.java:3754)

at org.apache.felix.framework.Felix.startBundle(Felix.java:1780)

at org.apache.felix.framework.Felix.setActiveStartLevel(Felix.java:1156)

at org.apache.felix.framework.StartLevelImpl.run(StartLevelImpl.java:266)

at java.lang.Thread.run(Thread.java:695)

27.11.2013 10:52:43.135 *ERROR* [FelixStartLevel] org.apache.aries.jmx.whiteboard.JmxWhiteboardSupport registerMBean: Cannot register MBean service null with MBean servers: Not an instanceof DynamicMBean or not MBean spec compliant standard MBean

Sham_HC
Sham_HC
Level 10
October 16, 2015

follow http://helpx.stage.adobe.com/experience-manager/kb/startup-failure.html

U
user91293
October 16, 2015

the link here is giving an error? I'm obviously loggen in with a valid Adobe account per this reply

J
jsoconnerAuthor
October 16, 2015

Thanks for the tip. I have heard to use that IP stack param when using jdk 7, and I've now tried it using jdk 6. Unfortunately, I'm still stuck. I do appreciate your quick suggestion though.

Regards,

John

Sham_HC
Sham_HC
Level 10
October 16, 2015

If it is not a cluster environment comment out <Cluster> ...</Cluster> param in repository.xml then restart the system

U
user91293
October 16, 2015

Sham HC wrote...

If it is not a cluster environment comment out <Cluster> ...</Cluster> param in repository.xml then restart the system

 

going to give this a shot!

U
user91293
October 16, 2015

gcuthber wrote...

Sham HC wrote...

If it is not a cluster environment comment out <Cluster> ...</Cluster> param in repository.xml then restart the system

 

going to give this a shot!

 

seems to be the trick...but this wasn't an issue before the java fiasco of Mavericks...word to the wise on updating.

U
user91293
October 16, 2015

doesn't seem to be a full solution. CQ will start. but it won't stop, have to kill it. Seems like a jre incompatability with the latest OSX jre 1.6.0_65

Are there other ideas for this?

this is from: ps -ef | grep java

/usr/bin/java -server -Xmx2048m -XX:MaxPermSize=512M -Djava.awt.headless=true -jar app/cq-quickstart-5.5.0-standalone.jar start -c . -i launchpad -p 4502 -Dsling.run.modes=author

 

note, still running 5.5.0 with service pack 2.

Sham_HC
Sham_HCAccepted solution
Level 10
October 16, 2015

No idea. Can you file daycare & in the ticket upload 10 thread dumps at 2 second interval after stop is initiated. 

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