CQ 5.5 configuration of workflow step with timeout handler | Community
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Anonymous
October 16, 2015
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CQ 5.5 configuration of workflow step with timeout handler

  • October 16, 2015
  • 4 replies
  • 963 views

Hi!

I'm using CQ 5.5 and want to create a workflow model. On a certain step the workflow instance just should wait a defined time and after timeout go to next step. I used an out of the box Process Step, set a timeout of 30 seconds (I overwrote the dialog options) and selected Auto Advancer as Timeout Handler. On the second tab I choose the No Operation script. Do I have to select the Handler Advance checkbox? If I do that, the workflow moves immediately to the next step, if I don't do that, nothing happens, also not after 30 seconds.

Is it wrong to use timeout and timeout handler for that? Or how do I have to configure the step?

 

Thanks for your help!

Anne-Kathrin

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Best answer by Sham_HC
  1. Selecting Handler Advance checkbox will move immediately and you should not check it. 
  2. It should work without selection. 
  3. Verify Timing is based on server timing & not user local system time.
  4. Please let me know
    • Is it happening on all envirnoments?
    • What is the max job queues in job event handler ?   This you can check from system console.
    • Any errors in the log

4 replies

Sham_HC
Sham_HCAccepted solution
Level 10
October 16, 2015
  1. Selecting Handler Advance checkbox will move immediately and you should not check it. 
  2. It should work without selection. 
  3. Verify Timing is based on server timing & not user local system time.
  4. Please let me know
    • Is it happening on all envirnoments?
    • What is the max job queues in job event handler ?   This you can check from system console.
    • Any errors in the log
A
Anonymous
October 16, 2015

Thank you for looking at it!

What do you mean with "2. It should work without selection"? Again the Handler Advance checkbox? Or do you mean the Process selection, where I should not select one?

1. I tried this on our customized instalation and also on a plain CQ 5.5 installation, same behaviour.
2. If I look at http://localhost:4502/system/console/events, there are 250 jobs
3. no errors in the log
4. I set a value of 30 to the timeoutMillis property of the step (selection of 1h sets 3600, so this should work if I want 30 seconds)

Thanks for your help!
Anne-Kathrin

Lokesh_Shivalingaiah
Lokesh_Shivalingaiah
Level 10
October 16, 2015

Hi Anne,

  Did you try with the time which comes OOTB without your custom dialog options and see if you are facing the same issue.

A
Anonymous
October 16, 2015

Yes, I tried it with 1h now, nothin happens.

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