Copy paste components from one page to the other is not working | Community
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pradheep
pradheep
August 20, 2019
Solved

Copy paste components from one page to the other is not working

  • August 20, 2019
  • 5 replies
  • 8363 views

We recently upgraded from AEM 6.2 to 6.4 and since then copying and pasting the components from one page to the other is not working. Is that a product issue or do we need to make changes from our end?

Service Packs installed: SP-4

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    Best answer by user05162

    For 6.4, this is fixed in SP6(Internal Ticket) which will be released on September 19th

    Internal ticket for reference: CQ-4256019

    [1] Adobe Experience Manager Help | AEM maintenance releases roadmap

    5 replies

    H
    Adobe Employee
    Hamid1350Adobe Employee
    Adobe Employee
    August 20, 2019

    1. Can you clarify if you are using touch UI view or classic UI view ?

    2. Is this happening for custom components or OOTB components ?

    3. I am assuming you have been able to perform this task in the past so you have proper permissions over pages/contents (?)

      U
      Adobe Employee
      user05162Adobe EmployeeAccepted solution
      Adobe Employee
      August 20, 2019

      For 6.4, this is fixed in SP6(Internal Ticket) which will be released on September 19th

      Internal ticket for reference: CQ-4256019

      [1] Adobe Experience Manager Help | AEM maintenance releases roadmap

        V
        Adobe Employee
        vish.dhaliwalAdobe Employee
        Adobe Employee
        August 20, 2019

        Hello,

        After pasting the component to the destination page, you must refresh the page.

        This is documented here :

        ClassicUI -- https://helpx.adobe.com/experience-manager/6-4/sites/classic-ui-authoring/using/classic-page-author-edit-content.html#CutCopyPasteaComponent

        TouchUI -- https://helpx.adobe.com/experience-manager/6-4/sites/authoring/using/editing-content.html#EditConfigureCopyCutDeletePaste

        There is an improvement request around this: CQ-4256019 which is planned to be released in 6.4.6.0.

        Regards,

        Vishu

          pradheep
          pradheepAuthor
          August 20, 2019

          1. Can you clarify if you are using touch UI view or classic UI view ? - We are using Touch UI

          2. Is this happening for custom components or OOTB components ?- It is happening for custom components

          3. I am assuming you have been able to perform this task in the past so you have proper permissions over pages/contents (?)- Yes, we are able to perform in AEM 6.2. After the migration the component is not showing up until I refresh the page. I have permissions to manipulate on content.

            H
            Adobe Employee
            Hamid1350Adobe Employee
            Adobe Employee
            August 20, 2019

            Then Its most likely caused by the known issue referenced by JaideepBrar above since you have the proper permissions and have been able to perform the same in older versions.

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