I am using context hub for personalization in a component.
for that, I created an audience for chrome users and Firefox users and the activities and so on.
So I authored different content for "default", chrome and firefox audience.
So it is working well and as expected on the author instance.
But when I view the page on PUBLISH environment it is showing default content only and not chrome or firefox content.
Tested on both AEM 6.4 and 6.5
P.S. I have activated page, audience, activities everything.
Go to crxde on publish and check if the custom contexthub data is available there?
Check the following paths:
Sorry for late reply and yes above path is available.
Now a strage thing is happeniing, i restartwd aem publish instance and found context hub to be working fine.
Then i targeted another component which also didnt work. restarted the instance and it worked fine.
I dont understand what seems to be the problem. Any idea?
I have the same issue as well. Different project but similar setup. We have even deep dived into the source code a bit to get the understanding if there's something missing but apparently not.
All the activities, segements are published.
contexthub and segment.seg.js file is also loaded into the network but apparently only after the restart of the publish its picking up the new changes. Seems like a bug ? Works fine on author.
Can you have a look at this ? kautuksahni
yes i am quite sure this is a bug?
What you are facing may be expected behavior. Can you please review the note below in documentation 
ContextHub is not by default aware of the currently logged in used on publish servers and such users are regarded by ContextHub as “Anonymous.”
Basically, you may have to load some code (make an AJAX call) to load profile data into the store.
Hope this helps.
Issue is not related to the context awareness of logged in users. I also tested it with logging into publish instance with admin account and still its the same issue unfortunately 😕
PS : Tested with We-Retail of vanilla 6.5 instance and it's the same issue so not specific to any project or configuration.
Thanks and regards,
Thank you for clarifying. You may be facing something different from the original poster.
Are you able to check the details in the browser's console for loaded Store data? You can execute commands such as the following
to check if the Profile store is getting populated.
Yes Im able to get the data. So basically all the scripts are loaded and contexthub is also initialized. I can also see that the data is getting stored into the store.
This is very much identical to the original poster. If I restart my publish instance then it seems to work fine. To check this I also tested this on vanilla 6.4 and 6.5 instance it doesn’t work.
On author instance it also work for 6.4 and 6.5. So something very specific to publisher. Permission is not the issue have already tested that part.
It does work in 6.3. So I think something within the engine got screwed up during repository restructuring from 6.4 onwards.
You can also reproduce this very easily in any 6.4 or 6.5 instance as below.
Create any page under we-retail. Add a title component. And target it with audience male and female. Then I use this to trigger it to check on author and publish which works fine on author and not on publish.
var a = ContextHub.getStore(’profile’);
Thanks and regards,
ContextHub is a tool that is meant for Author.