Level 2

Content fragment Shows Modified as External User

Forum|Forum|1 year ago
August 22, 2024
1 reply
1572 views

All assets in the content fragment folders in the DAM show the 'Modified' user as 'External User' instead of an actual AEM user. We have three different content fragments like videos, shows and live , but only for the videos modified filed shows as external user . I tried debugging not able to find the file where it was fetching from and real root cause for it. Attached the screenshot. We are on AEM 6.5 with service pack 16.

. Any help would be really appreciated. @kautuk_sahni. @ Jörg_Hoh

EstebanBustamante

Community Advisor and Adobe Champion

Hi,

This usually happens when the user who modified the resource is no longer available, in other words, when the user has been removed. You can try this yourself: create a user, modify an asset, then remove the user, and check the versioning. You will notice that "external user" appears.

*** Note: If you have access to crx/de, you can see who was that user:

Hope this helps

Esteban Bustamante

V

venkat1997Author

Level 2

we have all the producers(users) , No user is removed, It happening to all content ragments in our Dam folder. I want to update that external user with actual modified user.