com.day.cq.wcm.webservicesupport.impl.statistics.ServicesStatisticsJob Updating cloud services usage statistics failed. javax.jcr.InvalidItemStateException: | Community
Skip to main content
A
Anonymous
October 16, 2015
Solved

com.day.cq.wcm.webservicesupport.impl.statistics.ServicesStatisticsJob Updating cloud services usage statistics failed. javax.jcr.InvalidItemStateException:

  • October 16, 2015
  • 2 replies
  • 737 views

Hi Team,

Please help us on this error why we are getting this exception from our repository (CQ5.6.1). Please let us know if you required further information.

     

06/04/2015
11:00:00.368

04.06.2015 11:00:00.368 *ERROR* [pool-6-thread-4] com.day.cq.wcm.webservicesupport.impl.statistics.ServicesStatisticsJob Updating cloud services usage statistics failed. javax.jcr.InvalidItemStateException: Unable to update a stale item: item.save()
          at org.apache.jackrabbit.core.ItemSaveOperation.perform(ItemSaveOperation.java:262)
          at org.apache.jackrabbit.core.session.SessionState.perform(SessionState.java:216)
          at org.apache.jackrabbit.core.ItemImpl.perform(ItemImpl.java:91)
          at org.apache.jackrabbit.core.ItemImpl.save(ItemImpl.java:329)
          at org.apache.jackrabbit.core.session.SessionSaveOperation.perform(SessionSaveOperation.java:65)
          at org.apache.jackrabbit.core.session.SessionState.perform(SessionState.java:216)
          at org.apache.jackrabbit.core.SessionImpl.perform(SessionImpl.java:361)
          at org.apache.jackrabbit.core.SessionImpl.save(SessionImpl.java:812)
          at com.day.crx.core.CRXSessionImpl.save(CRXSessionImpl.java:142)
          at com.day.cq.wcm.webservicesupport.impl.statistics.ServicesStatisticsServiceImpl.updateStats(ServicesStatisticsServiceImpl.java:211)
          at com.day.cq.wcm.webservicesupport.impl.statistics.ServicesStatisticsJob.run(ServicesStatisticsJob.java:60)
          at org.apache.sling.commons.scheduler.impl.QuartzJobExecutor.execute(QuartzJobExecutor.java:105)
          at org.quartz.core.JobRunShell.run(JobRunShell.java:207)
          at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
          at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
          at java.lang.Thread.run(Thread.java:745)
Caused by: org.apache.jackrabbit.core.state.StaleItemStateException: 22a91e3d-2559-43ac-b209-e74457728a05/{}total has been modified externally
          at org.apache.jackrabbit.core.state.SharedItemStateManager$Update.begin(SharedItemStateManager.java:679)
          at org.apache.jackrabbit.core.state.SharedItemStateManager.beginUpdate(SharedItemStateManager.java:1507)
          at org.apache.jackrabbit.core.state.SharedItemStateManager.update(SharedItemStateManager.java:1537)
          at org.apache.jackrabbit.core.state.LocalItemStateManager.update(LocalItemStateManager.java:400)
          at org.apache.jackrabbit.core.state.XAItemStateManager.update(XAItemStateManager.java:354)
          at org.apache.jackrabbit.core.state.LocalItemStateManager.update(LocalItemStateManager.java:375)
          at org.apache.jackrabbit.core.state.SessionItemStateManager.update(SessionItemStateManager.java:275)
          at org.apache.jackrabbit.core.ItemSaveOperation.perform(ItemSaveOperation.java:258)
          ... 15 more

-

 

 

Thanks,

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by Sham_HC

If you are not have any integration & not using cloud services then disable the ServicesStatisticsJob by "unbind" the configuration of the service with PID com.day.cq.wcm.webservicesupport.impl.statistics.ServicesStatisticsJob
You can reach the configuration directly at this URL.

http://HOST:PORT/system/console/configMgr/com.day.cq.wcm.webservicesupport.impl.statistics.ServicesStatisticsJob

if you are using integration then need some debugging session to see which were concurrent thread. please engage with official support.

2 replies

A
Anonymous
October 16, 2015

Suggested the HOT fix  : HF NPR-3164 in the Adobe support  ticket 73004. But we already deployed this hot fix last year itself. Please suggest on on below exception why it is occurring. 

Sham_HC
Sham_HCAccepted solution
Level 10
October 16, 2015

If you are not have any integration & not using cloud services then disable the ServicesStatisticsJob by "unbind" the configuration of the service with PID com.day.cq.wcm.webservicesupport.impl.statistics.ServicesStatisticsJob
You can reach the configuration directly at this URL.

http://HOST:PORT/system/console/configMgr/com.day.cq.wcm.webservicesupport.impl.statistics.ServicesStatisticsJob

if you are using integration then need some debugging session to see which were concurrent thread. please engage with official support.

Terms & ConditionsAccessibility statement

Loading footer...