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Changes are not saving in CRXDE and giving this kind of error ..even after refresh relogin it's not working

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Level 3

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1 Accepted Solution

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Correct answer by
Community Advisor

Hello @monish_gavali 

 

Please look into error.log for details. In CRXDE, if an error occurs while saving, then often the issues are:

  • User is trying to create an incorrect node structure
  • User is trying some operation thats not allowed
  • User doesn't have sufficient access

 

error.log might be able to point you to the exact issue.


Aanchal Sikka

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5 Replies

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Community Advisor

Please check the error.log and post what is the specific error you are seeing. 



Esteban Bustamante

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Community Advisor

Hi @monish_gavali ,

I suspect it's because of restricted access to the specific node level. Please check that.

Hope that helps!


Regards,

Santosh

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Correct answer by
Community Advisor

Hello @monish_gavali 

 

Please look into error.log for details. In CRXDE, if an error occurs while saving, then often the issues are:

  • User is trying to create an incorrect node structure
  • User is trying some operation thats not allowed
  • User doesn't have sufficient access

 

error.log might be able to point you to the exact issue.


Aanchal Sikka

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Community Advisor

@monish_gavali : Can you let us know , what is the source path and destination path ( from where you are copying to ). 

 

You can check error.log for more details . 

Some of the reasons,

1) If you opened your aem for long time and session closed .

2) if you dont have sufficient permissions 

3) not following proper folder structure

4) you just created the folder structure and didnt click on save button , but you tried to copy and paste to other location.

 

Thanks 

Siva

 

Thanks,
Siva

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Level 2

@monish7 : You can check error.log for more details . 

However, it could have occurred due to the following reasons:

  • Restricted access
  • The previous changes are not saved and you try to make the new changes.
  • Folder structure is not correct.