Changes are not saving in CRXDE and giving this kind of error ..even after refresh relogin it's not working | Community
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Best answer by aanchal-sikka

Hello @monish_gavali 

 

Please look into error.log for details. In CRXDE, if an error occurs while saving, then often the issues are:

  • User is trying to create an incorrect node structure
  • User is trying some operation thats not allowed
  • User doesn't have sufficient access

 

error.log might be able to point you to the exact issue.

5 replies

EstebanBustamante
Community Advisor and Adobe Champion
EstebanBustamanteCommunity Advisor and Adobe Champion
Community Advisor and Adobe Champion
June 21, 2023

Please check the error.log and post what is the specific error you are seeing. 

Esteban Bustamante
    SantoshSai
    Community Advisor
    SantoshSaiCommunity Advisor
    Community Advisor
    June 21, 2023

    Hi @monish_gavali ,

    I suspect it's because of restricted access to the specific node level. Please check that.

    Hope that helps!


    Regards,

    Santosh

    Santosh Sai
      aanchal-sikka
      Community Advisor
      aanchal-sikkaCommunity AdvisorAccepted solution
      Community Advisor
      June 22, 2023

      Hello @monish_gavali 

       

      Please look into error.log for details. In CRXDE, if an error occurs while saving, then often the issues are:

      • User is trying to create an incorrect node structure
      • User is trying some operation thats not allowed
      • User doesn't have sufficient access

       

      error.log might be able to point you to the exact issue.

      Aanchal Sikka
        SivakumarKanoori
        Community Advisor
        SivakumarKanooriCommunity Advisor
        Community Advisor
        June 22, 2023

        @monish_gavali : Can you let us know , what is the source path and destination path ( from where you are copying to ). 

         

        You can check error.log for more details . 

        Some of the reasons,

        1) If you opened your aem for long time and session closed .

        2) if you dont have sufficient permissions 

        3) not following proper folder structure

        4) you just created the folder structure and didnt click on save button , but you tried to copy and paste to other location.

         

        Thanks 

        Siva

         

        Thanks,Siva
          K
          Kashish_Mittal
          Level 1
          June 22, 2023

          @monish7 : You can check error.log for more details . 

          However, it could have occurred due to the following reasons:

          • Restricted access
          • The previous changes are not saved and you try to make the new changes.
          • Folder structure is not correct.

           

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