can't convert entire excel into pdf | Community
Skip to main content
August 25, 2019
Solved

can't convert entire excel into pdf

  • August 25, 2019
  • 17 replies
  • 19015 views

I have checked the "convert entire excel " option in AEM, but the converted pdf contains only one sheet. How can I do ?

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by

I have resolve this problem. We set wrong option on creo view adapter that convert office file by office not by AME. And the AME 6.3 should run on Windows 2012

17 replies

August 25, 2019

Hi Is_rbls,

Hi have the ptc account and can download the guide. but it seems helpless.

ls_rbls
Level 2
August 25, 2019

I am running out of suggestions... I am geussing to post the same question in the PTC online support forum:

PTC eSupport Help Discussions - PTC Community

Or create a customer PTC account to get access to the missing convertor tools and troublshooting guides.

I am inclined to believe, that if you  cannot change the convertor tools and is locking you only to support AME, you might need to get a Customer Account  type (paid for).

In some of the guidelines quoted earlier in this thread I read that Lite and Express are limited in some aspects of the MS Office conversion to PDF tools that you need. (but I might be wrong), it could always be something else)

August 26, 2019

thank you very much, I will open a call to ptc support.

ls_rbls
Level 2
August 26, 2019

Yes, you're welcome. Good luck!

Accepted solution
August 27, 2019

I have resolve this problem. We set wrong option on creo view adapter that convert office file by office not by AME. And the AME 6.3 should run on Windows 2012

ls_rbls
Level 2
August 27, 2019

That is great! I am glad to read that and thank you for sharing that feedback

ls_rbls
Level 2
August 27, 2019

Dont forget to mark your last reply as correct answer