Bulk import assets using Assets view from Dropbox isn't importing the assets | Community
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Level 2
October 18, 2023

Bulk import assets using Assets view from Dropbox isn't importing the assets

  • October 18, 2023
  • 3 replies
  • 1370 views

I made the connection to Dropbox but the assets inside the mapped folder aren't importing. Is this a configuration on the Dropbox app side? Thanks.

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3 replies

krati_garg
Adobe Employee
Adobe Employee
October 19, 2023

@justin-13 Please share a reference doc or any screen shot which would explain how you have configured to import Assets into AEM from Dropbox.

Justin-13Author
Level 2
October 20, 2023

Krati, any suggestions?

Justin-13Author
Level 2
October 25, 2023

@justin-13 

Few questions:

-Are you using any third party tool for the integration?
-Is this AEM on Prem or AEMaaCS?

 

Your screen shots does not give away much information on how you have executed this integration.

 

This is information is important for any kind of troubleshooting suggestion


We resolved this. I think a section about adding the Adobe URL to the approved Redirect URIs in the Dropbox app will help people with the configuration. Without going too deep into the Dropbox app setup.

 

https://experience.adobe.com

 

List any Dropbox source folder name restrictions, such as no spaces, etc. That is good information. 

kautuk_sahni
Community Manager
Community Manager
October 19, 2023

@justin-13 can you share more details to address your ask?

Kautuk Sahni
Justin-13Author
Level 2
October 19, 2023

I added the reply with screen shots.

kautuk_sahni
Community Manager
Community Manager
October 26, 2023

@justin-13 Did you find the suggestions from users helpful? Please let us know if more information is required. Otherwise, please mark the answer as correct for posterity. If you have found out solution yourself, please share it with the community.

Kautuk Sahni