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Siva_Sogalapalli
Community Advisor
Siva_SogalapalliCommunity Advisor
Community Advisor
November 24, 2021
Solved

Best practices to get Most popular FAQs

  • November 24, 2021
  • 1 reply
  • 964 views

Hello All,

 

We have a use case where we need to display Most popular questions (top 5 FAQ pages list) on support page. 

Note:  List should be dynamically updated based on page visits.

Background:  We have hundreds of FAQ Pages for the site and on the support home page, we wanted to list top 5 questions based on page visits. 

 

Is it possible to do with Adobe Target? 

 

what are the best practices to get most popular FAQ pages based on page visits.  

 

Appreciate for the suggestions. 

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Best answer by Siva_Sogalapalli

Thanks for the reply @user1576 .

Yes adding count or rank at the page properties is one option but if we go with this approach, author has to keep on monitoring most visited pages and update page properties every time.

Another challenge is , since we have hundreds of FAQ pages so we always need to maintain the data of ranking and keep adjusting ranking & republish the pages. 

so checking if there is an option to reduce manual efforts or suggestions if anyone has come across similar use case.  

 

1 reply

U
user1576
Level 3
November 25, 2021

we need to decide first the criteria for the most popular. Like most_visited_count in page properties so we can fetch and display data according to criteria.

    Siva_Sogalapalli
    Community Advisor
    Siva_SogalapalliCommunity AdvisorAuthorAccepted solution
    Community Advisor
    November 25, 2021

    Thanks for the reply @user1576 .

    Yes adding count or rank at the page properties is one option but if we go with this approach, author has to keep on monitoring most visited pages and update page properties every time.

    Another challenge is , since we have hundreds of FAQ pages so we always need to maintain the data of ranking and keep adjusting ranking & republish the pages. 

    so checking if there is an option to reduce manual efforts or suggestions if anyone has come across similar use case.  

     

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