Asset Update workflow not triggering on its own

Forum|Forum|1 year ago
September 25, 2024
3 replies
980 views

Hi,

When assets are uploaded, the Asset update workflow does not trigger on its own, but needs to be run manually.

Any idea on this issue?

AEM version used - 6.4.7 but works perfectly fine on another environment with the same version.

Regards,

Shibani

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Best answer by h_kataria

Check the launchers once if there are there or not for Dam Asset Update workflow /libs/cq/workflow/admin/console/content/launchers.html on this AEM instance where it is not working. Else check the error logs to identify potential issues.

SureshDhulipudi

Community Advisor

Please check the AEM Error logs to find more details -

Check the AEM error logs for any error messages or warnings related to workflows. The error logs can often provide clues about what's going wrong.

abhishekanand_

Community Advisor

Hi @shibani06

There could be several factors contributing to the error. To accurately identify the RCA, I'd need to review the error logs for more specific information.

Please let me know if you can provide those details

Abhishek Anand

h_kataria

Accepted solution

Community Advisor

Check the launchers once if there are there or not for Dam Asset Update workflow /libs/cq/workflow/admin/console/content/launchers.html on this AEM instance where it is not working. Else check the error logs to identify potential issues.

S

SHIBANI06Author

Level 4

Thank you @h_kataria

The launchers were present but were disabled. It worked after enabling it.

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