Are ACS commons packages supported by Adobe? | Community
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chetanvajre2014
Level 4
March 4, 2016
Solved

Are ACS commons packages supported by Adobe?

  • March 4, 2016
  • 3 replies
  • 1536 views

So we've this issue with ACL and ACS has a package to migrate ACL. Question is if we use that and something breaks, would our software warranty/support cover it? 

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Best answer by smacdonald2008

They are more consultant provided community code - like other community code. They are not official part of the product like AEM forms for example. 

3 replies

Kunal_Gaba_
Kunal_Gaba_
March 4, 2016

I guess since the ACS packages are not part of the official product release hence they shouldn't covered with the warranty/support. The ACS packages are tested on different AEM versions by the ACS team for compatibility but they can still have bugs and If you encounter any issues with them then you can log them here - https://github.com/Adobe-Consulting-Services/acs-aem-commons/issues

smacdonald2008
smacdonald2008Accepted solution
Level 10
March 4, 2016

They are more consultant provided community code - like other community code. They are not official part of the product like AEM forms for example. 

joerghoh
Adobe Employee
joerghohAdobe Employee
Adobe Employee
March 5, 2016

My impression is, that the community is quite responsive, so any bug reports are handled quite well. And of course you still have the chance to patch and compile it on your own.

kind regards,
Jörg

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