Apple Safari fails to open AEM Document Security protected PDF documents | Community
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I
iandudleymilner
Level 2
September 27, 2021
Question

Apple Safari fails to open AEM Document Security protected PDF documents

  • September 27, 2021
  • 1 reply
  • 918 views

Hi,

 

I have secured pdf's using the AEM Document security server but users on iPad or iPhones are unable to open the secured document. I have followed the suggested workaround as per the URL below but it still odes not work and the error message is as displayed.

https://helpx.adobe.com/africa/aem-forms/kb/Safari-fails-open-AEM-Document-Security-protected-PDF-documents.html

 

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1 reply

I
iandudleymilnerAuthor
Level 2
September 27, 2021

Just as an additional bit of information, the server URL is viewable from the Safari browser so is accessible.

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