Expand my Community achievements bar.

Elevate your expertise and be recognized as a true influencer! Nominations for the exclusive Adobe Community Advisor program 2023 are now OPEN.

Apple Safari fails to open AEM Document Security protected PDF documents


Level 2



I have secured pdf's using the AEM Document security server but users on iPad or iPhones are unable to open the secured document. I have followed the suggested workaround as per the URL below but it still odes not work and the error message is as displayed.

https://helpx.adobe.com/africa/aem-forms/kb/Safari-fails-open-AEM-Document-Security-protected-PDF-do...Error on iOSError on iOS



Topics help categorize Community content and increase your ability to discover relevant content.

0 Replies


Level 2

Just as an additional bit of information, the server URL is viewable from the Safari browser so is accessible.